Service Coordinator Automated Logic
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Job Location:
San Antonio, TX - USA
Monthly Salary:
$ 66250 - 92750
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Automated Logic Corporation provides innovative building-management solutions that maximize energy efficiency and sustainable building operation while ensuring comfort. Its intuitive products control and monitor building functions such as heating air conditioning and lighting for commercial office education health care government and data center markets through a global network of independent dealers and North American branch offices. Automated Logic is a part of Carrier Global Corporation the leading global provider of healthy safe and sustainable building and cold chain solutions.
About Carrier
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning weve led in inventing new technologies and entirely new industries. Today we continue to lead because we have a world-class diverse workforce that puts the customer at the center of everything we do. For more information visitor follow Carrier on social media at@Carrier.
About this role
The role supports service operations by coordinating daily technician schedules dispatching work orders and prioritizing repairs to ensure efficient field operations. The ideal candidate communicates effectively with customers and field teams manages scheduling and routing to meet job requirements and assists in tracking technician productivity. This position requires strong organizational skills attention to detail and the ability to adapt in a fast-paced on-call environment while collaborating closely with service leadership to maintain smooth and timely service delivery.
Key Responsibilities
- Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
- Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements
- Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
- Proactively distribute work orders for jobs daily
- Adhere to scheduling guidelines and work order priority to manage schedule
- Assist with the management and recording of non-productive technician time
- Handle time and material and service contract billings
- Assist with Accounts Receivable and Collections
Required Qualifications
- High School Diploma or GED
- 3 years customer service experience
- 3 years of experience utilizing Microsoft Office Suit (Outlook Excel Word)
- Must be willing to be on-call
Preferred Qualifications
- Bachelors degree associate degree Technical/Business School Certificate or Diploma in HVAC Controls or technical field.
- Experience in Building Automation HVAC controls or related field.
- Experience with building automation software such as WebCTRL and installing building automation controls.
- Working knowledge of TCP/IP networks including wireless technology.
- Ability to communicate technical information to a non-technical audience.
- Excellent communication skills and the ability to work well in a team environment.
Benefits
Employees are eligible for benefits including:
- Health Care benefits: Medical Dental Vision; wellness incentives
- Retirement benefits
- Time Off and Leave: Paid vacation days up to15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave;parental leave; family and medical leave; bereavement leave; jury duty; military leave;purchasedvacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
- Tuition Assistance
To learn more about our benefits offering please click here: Work With Us Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short-term cash incentives subject to plan requirements.
Pay Range
The annual salary for this position is $66250$ which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate.
Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 02/03/2026
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other federally protected class.
Job Applicants Privacy Notice:
Click on this link to read the Job Applicants Privacy Notice
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we've led in inventing new technologies a ... View more
