Product Director Event & Engagement Executive Director
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Executive Director of Event Services on the Product Experience (PX) Global Banking & Payments Core Services Team you will lead the strategic vision development and delivery of innovative event and engagement solutions. You will partner across a highly matrixed organization to drive business outcomes enhance user experiences and support the diverse needs of front office marketing and event planning teams.
Job Responsibilities
- Own and lead the Event Services roadmap and book of work aligning priorities to business outcomes dependencies and timelines
- Lead and mentor a team of Product Managers fostering shared ownership and high performance
- Manage a product team supporting multiple personasincluding front office marketing and event plannersby understanding their needs and pain points and tailoring solutions accordingly
- Collaborate with Sales Event Planners Marketing Tech and UX content designers and product teams to build best-in-class experiences facilitate discovery sessions reimagine processes and set strategic transformation targets and drive go-to-market strategies and successful launches
- Drive cross-functional collaboration across CIB product teams business lines core services technology design marketing events controls and data functions to deliver integrated solutions
- Oversee backlog management story creation and sprint prioritization for a global technology team working closely with technology leadership
- Manage stakeholder relationships with senior leaders providing regular product updates preparing executive-level presentations and demos and clearly communicating progress risks and dependencies
- Thrive in a highly matrixed organization effectively partnering across multiple teams and functions to achieve shared goals
Required qualifications capabilities & skills
- 10years of experience in product ownership or product management in enterprise/B2B settings with hands-on agile execution (Scrum/Kanban) strong story writing and backlog management skills
- 5years of experience managing distributed or non-co-located teams
- Proven leadership in driving cross-functional initiatives influencing senior leadership and driving measurable business outcomes
- Excellent collaboration skills with technology product design teams and executive stakeholders
- Experience defining platform requirements for complex global organizations and creating go to market strategies for multiple personas and lines of business
- Strategic thinking strong analytical and problem-solving abilities and comfort making data-driven trade-offs and setting measurable success criteria
- Excellent communication and stakeholder management skills; confident presenting to senior audiences simplifying complex topics and partnering effectively with Risk Legal and Controls
- Detail-oriented highly organized and able to manage multiple priorities in a fast-paced environment
- Experience with Event Platform (Stova) Marketing Automation and/or Engagement platforms (e.g. Salesforce Marketing Cloud Marketo Salesforce Street Context LinkedIn Adobe)
- Proficiency with Jira and Confluence (or equivalent tools) with disciplined documentation practices
Preferred qualifications capabilities & skills
- Experience evaluating and managing third-party partnerships and vendor relationships to strengthen the product ecosystem
- Experience building and delivering AI/ML services
- Experience in financial services industry CRM capabilities and events
- Experience in global organizations or matrixed environments
- Experience with JIRA and agile methodology
Required Experience:
Director
Key Skills
- Computer Hardware
- Sales Experience
- Marketing
- Public Relations
- Catering
- Fundraising
- Hospitality Experience
- Financial Acumen
- Nonprofit Management
- Event Planning
- Events Management
- negotiation
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
