Office Manager Executive Assistant

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

About the Role: (On-Site Position) Mon-Fri

The official name of the role is Sales Admin NOLA

Genesys is seeking a proactive detail-oriented and highly organizedSales Adminto support our Sales Team and leadership. This role combinesexecutive support and office managementensuring seamless day-to-day office operations andplaying a vital part in supporting activities and actions that foster our culture and a productive work environment.

Key Responsibilities

Executive Support:

• Manage calendars schedules and travel arrangements for area leadership. Act as point of contact of the leadership when needed.

• Support meeting agendas and presentations in case needed.

Office Management:

• Serve as the first point of contact at the Genesys Chile office welcoming visitors routing them appropriately and responding to basic IT requests.

• Oversee daily office operations to ensure a high-quality workplace experience addressing employee needs and maintaining efficiency.

• Manage facilities including food/beverage supplies janitorial services mail distribution and general maintenance.

• Coordinate with building management for facility-related matters.

• Support onboarding for new hires including IT setup and equipment inventory management.

• Collaborate with the Finance HR IT and Corp Facility teams.

Sales Team Assistance:

• Provide comprehensive administrative support to the LATAM Sales Team such as scheduling meetings and coordinating client interactions.

• Manage travel bookings and resolve emergencies in collaboration with BCD Travel.

• Organize sales-related events initiatives and team-building activities.

Problem-Solving & Cross-Functional Collaboration:

• Act as a liaison to ensure seamless communication between executives teams and departments.

• Address and resolve issues efficiently to maintain operational excellence.

Qualifications & Skills

• Experience:68 years of relevant work experience preferably supporting sales teams or executive leadership.

• This is a on-site position.

• Language Proficiency:High-level English communication skills (written and verbal).

• Technical Skills:Proficient in Microsoft Office Suite (Word Excel PowerPoint Outlook).

• Core Competencies:

  • Exceptional organizational and time management skills.

  • Strong problem-solving and decision-making abilities.

  • High degree of discretion and ability to handle confidential information.

  • Event planning and coordination expertise.

  • Adaptability and flexibility in dynamic environments.

  • Effective collaboration and teamwork skills.

  • Keen attention to detail professionalism and empathy.

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.