DescriptionHard Rock Hotel & Casino is seeking an experienced professional to serve as our Manager Poker. This role is responsible for the comprehensive oversight of poker room operations ensuring a seamless blend of operational excellence and the high-standard service our guests expect. You will manage daily gameplay maintain strict game integrity and drive department profitability through strategic tournament scheduling and innovative promotions.
The ideal candidate is a seasoned poker professional who pairs a sharp analytical mindset for financial controls with the sophisticated leadership style required to manage a premier world-class team.
Responsibilities- Plans develops and implements poker policies for short- and long-term plans.
- Ensures poker games are conducted according to established policies and procedures.
- Ensures all poker adheres to the companys Minimum Internal Controls Standards (MICS).
- Develops and implements poker promotions tournaments and events that drive guest engagement and loyalty.
- Directs coordinates and analyzes poker game procedures services and operations to ensure maximum profitability.
- Manages and ensures the integrity and accountability of gaming assets including chips cards and equipment.
- Develops and executes annual department business plans and budgets.
- Maintains monthly budgets justifying unusual variances while providing monthly status reports.
- Works with executive leadership to develop and implement strategies that support revenue growth cost control and optimal game mix/layout.
- Maintains and submits required records and reports.
- Maintains the confidential nature of matters pertaining to company records.
- Builds team loyalty while modeling professional behaviors and attitude.
- Maintains constant customer interaction to ensure complete customer satisfaction.
- Supervise/manage a department and provide input for hiring/firing/performance decisions.
- Work may be performed in a variety of office settings including climate-controlled office settings and casino floors.
- Work can include exposure to second-hand smoke and crowd noise.
- Must have flexibility to work varied shifts including weekends and holidays as required (on-call).
- Must be able to lift push pull and carry up to 20lbs and stand sit and walk for long periods of time.
- Performs other job-related duties as assigned.
Qualifications- High School Diploma or GED and 3 to 5 years of comparable poker operations experience; or an equivalent combination of education and experience.
- Excellent written and verbal communication skills.
- Excellent presentation skills.
- Basic computer skills.
- Working knowledge of Microsoft Office Suite.
- Strong planning analytical and creative problem-solving skills.
- Ability to define problems collect data establish facts and draw valid conclusions.
- Ability to work with mathematical concepts and probabilities.
- Must have and maintain a valid drivers license.
- Must be able to obtain and maintain a gaming license by the appropriate gaming authority.
Required Experience:
Manager
DescriptionHard Rock Hotel & Casino is seeking an experienced professional to serve as our Manager Poker. This role is responsible for the comprehensive oversight of poker room operations ensuring a seamless blend of operational excellence and the high-standard service our guests expect. You will ma...
DescriptionHard Rock Hotel & Casino is seeking an experienced professional to serve as our Manager Poker. This role is responsible for the comprehensive oversight of poker room operations ensuring a seamless blend of operational excellence and the high-standard service our guests expect. You will manage daily gameplay maintain strict game integrity and drive department profitability through strategic tournament scheduling and innovative promotions.
The ideal candidate is a seasoned poker professional who pairs a sharp analytical mindset for financial controls with the sophisticated leadership style required to manage a premier world-class team.
Responsibilities- Plans develops and implements poker policies for short- and long-term plans.
- Ensures poker games are conducted according to established policies and procedures.
- Ensures all poker adheres to the companys Minimum Internal Controls Standards (MICS).
- Develops and implements poker promotions tournaments and events that drive guest engagement and loyalty.
- Directs coordinates and analyzes poker game procedures services and operations to ensure maximum profitability.
- Manages and ensures the integrity and accountability of gaming assets including chips cards and equipment.
- Develops and executes annual department business plans and budgets.
- Maintains monthly budgets justifying unusual variances while providing monthly status reports.
- Works with executive leadership to develop and implement strategies that support revenue growth cost control and optimal game mix/layout.
- Maintains and submits required records and reports.
- Maintains the confidential nature of matters pertaining to company records.
- Builds team loyalty while modeling professional behaviors and attitude.
- Maintains constant customer interaction to ensure complete customer satisfaction.
- Supervise/manage a department and provide input for hiring/firing/performance decisions.
- Work may be performed in a variety of office settings including climate-controlled office settings and casino floors.
- Work can include exposure to second-hand smoke and crowd noise.
- Must have flexibility to work varied shifts including weekends and holidays as required (on-call).
- Must be able to lift push pull and carry up to 20lbs and stand sit and walk for long periods of time.
- Performs other job-related duties as assigned.
Qualifications- High School Diploma or GED and 3 to 5 years of comparable poker operations experience; or an equivalent combination of education and experience.
- Excellent written and verbal communication skills.
- Excellent presentation skills.
- Basic computer skills.
- Working knowledge of Microsoft Office Suite.
- Strong planning analytical and creative problem-solving skills.
- Ability to define problems collect data establish facts and draw valid conclusions.
- Ability to work with mathematical concepts and probabilities.
- Must have and maintain a valid drivers license.
- Must be able to obtain and maintain a gaming license by the appropriate gaming authority.
Required Experience:
Manager
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