Care CoordinatorScheduler
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Job Location:
Brentwood, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
B Home Care is seeking a focused and adaptable Care Manager to join our dynamic Home Care Leadership team in Nashville TN. The ideal candidate will thrive in a fast-paced environment possess excellence organizational skills and be able to handle a variety of tasks with precision. Responsible for ensuring services operate safely and efficiently within the requirements of the state and the agency while providing and instilling excellent customer service to all clients families and staff. Every duty or responsibility should further the mission of BHC and improve the quality of life for every client receiving our services.
QUALIFICATIONS:
- Education: High School Diploma or GED College Degree preferred
- Licensure: Must have a valid drivers license.
- Experience:Home Care or Senior Care industry experience required.
- Transportation: Personal & reliable transportation. Valid and current auto insurance.
Salary:
- 50000 Annually
SKILLS:
- Ability to lead and motivate while providing direction.
- Experience with Microsoft Office and virtual meeting platforms.
- Outstanding customer service skills.
- Excellent verbal and written communication skills to effectively interact with employees clients and senior leadership.
- Ability to identify issues analyze data and develop solutions to improve scheduling efficiency.
- Ability to communication and pivot daily activities responsive to the needs of the current and future employees.
- Great at relationship building.
- Proficient in all technology platforms and has ability to learn software programs quickly and efficiently.
RESPONSIBILITIES:
- Establish and maintain strong positive relationships with clients and their families.
- Always serve as the primary point of contact for clients and families.
- Maintain routine check-ins with clients to ensure they are receiving the care they need and to address any concerns.
- Develop/update client care plans when a change in condition occurs
- Interview new caregivers to ensure good fit for our company and values.
- Forecast hiring needs and communicate needs with Recruiter.
- Create and manage the caregiver schedule meeting the needs of the clients with the most viable caregiver.
- Anticipate possible gaps in the schedule and resourcefully and proactively find solutions so that all clients get the services desired.
- Complete supervisory visits semi-annually on all clients to evaluate their ongoing needs and satisfaction with care services
- Conduct first-shift visits to introduce caregivers to clients and provide initial training and guidance on care needs.
- Monitor caregiver performance and provide guidance feedback and support to leadership team.
- Maintain accurate records of client documents (E.g. client agreements care plans advance directives med lists and caregiver documentation).
- Maintain clear concise and up-to-date communication with Executive Director.
- Participate in an on-call rotation.
- Potentially fill in on open shifts that need coverage to call outs and/or staffing shortages.
If you are passionate about making a difference in the lives of others we want to hear from you!
Our Company is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals including those with diverse backgrounds and those with disabilities.
Required Experience:
IC
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Live vibrantly with Vitality Senior Living, offering active adult, memory care, independent & assisted living options. Explore our commitment to exceptional care.
