Officer (Social and Behavior Change Communication)

The duties and responsibilities of Officer (Social and Behavior Change Communication) include:

1. Digital Content Creation and Campaign Support

Develop engaging digital content for target audiences in various formats including Facebook posts captions short articles video scripts quizzes and interactive content.

Develop and maintain a content calendar for SCH program social media pages in coordination with the Senior Officer (SBCC) and program teams.

Support the planning and execution of online and offline demand-generation campaigns for SCH health programs and social enterprise initiatives.

Collaborate with external partners such as social media agencies video production teams and freelancers to develop campaign content.

Respond to health-related inquiries comments and messages on SCHs program social media platforms in a timely respectful and user-friendly manner.

Coordinate with field operations teams to guide social media users to the nearest available SCH service delivery points as appropriate.

2. Field Documentation Storytelling and Content Development

Conduct field visits and program-related travel to collect human-interest stories photos and video content in support of SBCC and health promotion activities.

Interview healthcare providers community volunteers and beneficiaries to document program outcomes best practices and impact stories in line with SCHs communication objectives.

Support the development of case studies success stories and short videos for internal reporting donor communications and public awareness purposes ensuring accuracy ethical standards and informed consent.

3. SBCC Product Development

Work closely with the Graphic Designer to translate approved communication concepts into physical SBCC materials including posters brochures flip charts job aids training kits and other branded items.

Support prototype review pre-testing and field feedback collection to ensure products are relevant understandable and effective for target audiences.

Prepare and update product specifications (size quantity content language design requirements) in coordination with the graphic designer vendors and program management unit.

Maintain organized records of final designs approvals and production files in coordination with the Graphic Designer for internal reference and donor compliance.

4. Procurement Supply Chain and Distribution Coordination of SBCC Materials

Assist the Senior Officer (SBCC) in planning and managing procurement requests and procurement plans for SBCC materials and related communication items in line with program requirements.

Support quality assurance checks of delivered SBCC materials as required to ensure compliance with approved specifications and SCH quality standards.

Support coordination of SBCC material flow between the central warehouse regional/field offices and program teams to ensure timely and accurate distribution.

Assist in the preparation and implementation of SBCC material distribution plans in collaboration with program and field operations teams.

Support brief orientations or guidance sessions for field teams and providers on the use of SBCC materials and key messages.

5. Monitoring Reporting & Documentation

Support documentation of SBCC activities campaign outputs and product development processes.

Coordinate with MEL/Program teams to track SBCC indicators such as reach engagement referrals and campaign outputs and support reporting.

Ensure all communication products comply with SCH branding donor visibility and documentation requirements.

Monitor community feedback and misinformation trends and support the development of FAQ content to address key concerns.

Key Competencies and Skills Technical Skills

Strong content writing skills in Myanmar language; English writing skills are an asset.

Knowledge of SBCC principles health communication or public health promotion.

Familiarity with social media platforms and digital content creation tools.

Experience supporting IEC/SBCC material development and production processes.

Basic understanding of procurement and supply chain coordination in NGO settings.

Soft Skills

Strong organizational and time-management skills.

Attention to detail and the ability to manage multiple tasks simultaneously.

Good communication and coordination skills with internal teams and external agencies/suppliers.

Ability to work collaboratively in a team-based environment.

Cultural sensitivity and respect for diverse communities and clients.

Qualifications :

University degree required (medical or public health background preferred)

At least 12 years of relevant experience in digital media content creation is preferred.

Experience with NGO or donor-funded health projects is desirable.

Willingness to travel to field locations as required.

Additional Information :

APPLICATION:

Interested applicant please send Application Letter Curriculum Vitae (with Two referees including your last employment for reference check) copies of Qualification Documents and National ID as per following APPLY LINK and/or Apply Email not later than on the evening of 17 February 2026 (Tuesday).

Remote Work :

No

Employment Type :

Full-time