Payor Engagement Officer
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you a skilled communicator with a knack for stakeholder engagement Do you thrive in a dynamic environment coordinating important initiatives Ramsay Health Care Australia is seeking a dedicated Communication and Engagement Officer to join our Payor Relations Team. This is a 2 year fixed term contract.
About the role
This vital position will see you supporting the Payor Relations Team in all aspects of external and internal communication and engagement with payors and industry stakeholders. You will play a key role in administering our communication strategies and managing the day-to-day project coordination of these strategies working closely with the Payor Relations Team to ensure successful implementation.
Key responsibilities:
Administering and supporting the execution of communication strategies for payor and industry stakeholders.
Coordinating day-to-day project activities related to communication initiatives.
Facilitating effective communication between the Payor Relations Team and external/internal stakeholders.
Assisting in the development and implementation of engagement activities.
Providing support for reporting and evaluation of communication and engagement efforts.
What were looking for:
Essential
Demonstrated verbal and written communication skills with the ability to plan and prepare documentation and communications to support contract compliance.
Proficiency in Microsoft Applications specifically Word Excel and PowerPoint
Demonstrated ability to develop and maintain Payor Relations brand integrity in collateral design.
Demonstrated interpersonal and communication skills to effectively engage with stakeholders.
Ability to systematically analyses problems or queries draw relevant conclusions and recommend appropriate solutions.
Ability to work in a dynamic fast-paced rapidly changing environment.
The ability to work autonomously within a team and to tight deadlines.
Experience with projects including Communication support and training.
Experience in supporting or facilitating workshops and education sessions.
High degree of accuracy and attention to detail.
Tertiary qualification in health communication or a related discipline.
Desirable
Knowledge of payor / health fund contract business rules to support compliance (e.g. eligibility informed financial consent hospital re-admissions certification requirements and notification periods etc.)
Demonstrated understanding of hospital administration processes and revenue cycle components (i.e. referral/bookings pre-admissions eligibility and informed financial consent admissions billing and debtors management)
Experience with hospital administration systems (e.g. patient administration system online eligibility checking platforms online booking systems etc)
Previous private hospital experience
An understanding of private health insurance rules and legislation
Proven record of success and experience in previous roles in the health care sector
Computer literacy in Microsoft Visio and Project
Benefits
Professional Advancement: Recognition and Professional Development. Free access to LinkedIn Learning with over 18000 courses to advance your career and the Ramsay Leadership Academy to support career progression.
Ramsay Rewards: Access great deals at over 100 major retailers
Employee Wellbeing: Flexible working arrangements a commitment to work/life balance and free Employee Assistance Program offering access to confidential counselling coaching and support 24/7.
Make a Difference: Make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of the industry.
Ramsay Way Culture: Join a team dedicated to People Caring for People fostering a positive supportive and inclusive environment.
About Us
Ramsay Health Care a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of People Caring for People since 1964.
We believe in a bright future for our company and for every one of our employees our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.
Requirements
A National Police Check conducted within the previous 12 months may be asked of you
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries please contact Angela Souter via email
Applications Close: 18th February 2026
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
