Assistant Dispatcher
Share
Job Location:
Denton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Reports to: Dispatch Supervisor | Wage/Hour Status: Nonexempt |
Dept./School: Dispatch Supervisor | Pay Family: Auxiliary |
PC Assignment: Asst Dispatcher Full; Asst Dispatcher Partial | Pay Grade: 06 |
PC Assignment Code: 81000; 81001 | Minimum Salary: $21.45 per hour |
Insight: Support | Duty Days: 230 (Full)/210 (Partial) days per school year |
Primary Purpose:
Coordinate the daily dispatch of district transportation services ensuring safe timely and efficient student transportation. Serve as the primary communication point for drivers and transportation staff make real-time routing and operational decisions and support compliance with district state and federal transportation regulations.
Qualifications:
Education and Certification
- High school diploma or equivalent
- Clear and valid Texas commercial drivers license (Class B) with passenger (P) school bus (S) and air brake endorsements
- Texas T.E.A. School Bus Driver certification
- Texas Motor Vehicle Inspection certification
- Must pass annual DOT physical
Experience
- Three (3) years of experience in operations of school bus transportation municipal transportation or school district.
OR
- Two (2) years of experience in computer systems including knowledge of computerized trip procedures
Knowledge and Skills
- Knowledge of school bus transportation operations routing practices and dispatch procedures
- Knowledge of automated dispatch GPS and student location systems
- Ability to read and interpret documents operating/maintenance instructions and procedure manuals
- Proficient verbal and written communication skills to interact effectively with drivers staff and stakeholders
- Ability to direct and coordinate student transportation activities in a fast-paced high-volume environment
- Ability to operate light medium and heavy-duty vehicles
- Ability to complete required school bus driver safety training
- Ability to pass required Department of Transportation (DOT) physical examinations and drug and alcohol testing including annual and random screenings
- Proficient computer skills to manage and operate dispatch software GPS platforms and student tracking systems
Key Responsibilities:
Dispatch and Driver Assignment
- Assign and coordinate the daily deployment of bus drivers and transportation vehicle assets including school buses and vans.
- Notify drivers of assignments schedule changes route rotations extra duty or overtime meetings and required training or continuing education sessions.
- Make real-time decisions and adjustments to ensure the safe efficient and orderly transportation of students.
Communication and Operational Support
- Operate monitor and maintain two-way radio telephone systems and GPS/navigation equipment to ensure continuous communication between drivers and transportation headquarters.
- Advise and assist drivers in resolving routine service concerns on-route issues and emergency situations.
- Provide timely guidance to support safe problem-solving coordination of responses and communication with stakeholders as needed.
Geographic and Routing Awareness
- Maintain familiarity with district highways roadways and neighborhood layouts to accurately and efficiently utilize computerized routing and mapping systems.
- Apply geographic knowledge to support logical decision-making related to dispatch activities and route adjustments.
Compliance and Safety
- Maintain working knowledge of district state and federal rules regulations and guidelines related to student transportationincluding requirements for transporting students with disabilities and associated parental rights.
- Ensure dispatch decisions and communication practices support compliance with all safety standards operational procedures and transportation regulations.
Additional Responsibilities:
- Adhere to all district policies procedures and expectations as outlined in the employee handbook and administrative regulations.
- Follow district safety protocols and emergency procedures.
- Participate in professional development faculty/department meetings and special events as assigned.
- Perform additional duties as assigned to support the mission and goals of the department and district.
Supervisory Responsibilities:
- None
Mental Demands/Physical Demands/Environmental Factors:
Tools and Equipment Used: Standard office equipment including computer and peripherals; district vehicle; school bus
Posture: Prolonged sitting; frequent standing kneeling/squatting bending/stooping pushing/pulling and twisting
Motion: Frequent walking; regular grasping/squeezing wrist flexion/extension and reaching; regular driving
Lifting: Regular light lifting and carrying (less than 15 pounds)
Environment: Work outside and inside on slippery or uneven walking surfaces; frequent exposure to extreme hot and cold temperatures dust noise vibration; exposure to chemical hazards; work around vehicles and machinery with moving parts; regularly work irregular hours; occasional prolonged hours; frequent districtwide travel; occasional statewide travel
Mental Demands: Maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
Required Experience:
Junior IC
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
