Director, Sales Operations
Share
Job Location:
New York City, NY - USA
Monthly Salary:
$ 175000 - 215000
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
About the Team:
Dow Jones is a global provider of news and business information delivering content to consumers and organizations around the world across multiple formats including print digital mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the worlds largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal Americas largest newspaper by paid circulation; Barrons MarketWatch Mansion Global Financial News Investors Business Daily Factiva Dow Jones Risk & Compliance Dow Jones Newswires OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS NWSA; ASX: NWS NWSLV).
About the Role:
As the Director of Sales Operations you are not just managing a department; you are the chief architect of our Sales Operations Center of Excellence. Reporting to the Head of Global Sales Operations you will lead the charge in re-engineering operational workflows for our B2B sales organization to drive velocity accuracy and scalability with the potential to expand across the organization.
We are looking for a transformation-minded leader who thrives in complexity. You will dismantle legacy bottlenecks synchronize global teams and build a world-class operational engine that bridges the gap between sales ambition and financial rigor.
You Will:
- Strategic Governance & Global Architecture
- Global Leadership: Oversee Sales Operations across AMER EMEA and APAC providing vision and strategic direction to Regional Directors and a global team of 40 Regional Sales Coordinators (RSCs).
- Process Engineering: Conduct deep-dive diagnostics of the Quote-to-Cash lifecycle to identify and eliminate friction. You will own the roadmap for scalable technology and workflow improvements.
- Systemic Alignment: Act as the primary architect for the sales journey ensuring Salesforce configurations and pre-sales workflows are optimized for speed without sacrificing data integrity.
- Data Hygiene: Lead the team in maintaining rigorous audit trails for contract creation and user seat management proactively preventing billing errors and delivery delays.
You Have:
- Experience: 12 years of professional experience in process improvement business transformation or sales operations with at least 5 years in a significant leadership capacity.
- The Builder Pedigree: Proven track record of building or radically transforming a Sales Operations function within a complex global matrixed environment.
- Commercial Financial & Contract Acumen Strong understanding of B2B SaaS/subscription models pricing contracting end-to-end contract lifecycle management billing and revenue controls..
- Change Management Mastery: Exceptional ability to influence tenured stakeholders and drive behavioral change within sales teams and across the organization.
- Technical Literacy: Expert-level familiarity working with a complex tech stack including Salesforce and the vision to integrate them effectively.
- Change & Transformation Leadership: Demonstrated success leading large-scale transformation and change initiatives. Ability to drive adoption of new processes tools and behaviors across global sales organizations. Strong communication and storytelling skills to translate complexity into clear action
- Ability to oversee a multi-layered organizational structure leading managers and their teams to deliver against company goals
Our Benefits:
- Comprehensive Healthcare Plans
- Paid Time Off
- Retirement Plans
- Comprehensive Medical Dental and Vision Insurance Plans
- Education Benefits
- Paid Maternity and Paternity Leave
- Family Care Benefits
- Commuter Transit Program
- Subscription Discounts
- Employee Referral Program
Business Area:
Dow Jones - Global Business OperationsJob Category:
SalesUnion Status:
Non-Union rolePay Range: $175000 - $215000We recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge location technical and communication skills and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract engage and motivate talented people to do their best work. Similarly to salary for bonus eligible roles targets are set based on a variety of factors including competitive market practice.For benefits eligible roles in addition to cash compensation the company provides a comprehensive and highly competitive benefits package with a variety of physical health retirement and savings caregiving emotional wellbeing transportation and other benefits including elective benefits employees may select to best fit the needs and personal situations of our diverse workforce..Required Experience:
Director
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
About Company
Dow Jones is the definitive source of premium business news, data and intelligence that moves markets and minds. Dow Jones helps you cut through the noise and act with clarity. Whether you're navigating risk, seizing market opportunity, or staying ahead of global events, Dow Jones giv ... View more
