Operations Specialist

Primary Function of Position:
The Operations Specialist will manage logistics and operational projects
for the Commercial Enablement organization. This role will support the
Commercial Enablement department to coordinate training logistics
process improvement initiatives and administrative functions for training
programs to deliver effective training experiences for Intuitive employees
and distributors.
Roles and Responsibilities:
Develop plans for travel for attendees of Commercial Enablement
programs including but not limited to: flights hotel transportation
VISA requirements and more.
Work with Travel Agency to provide seamless process for travelers
while maintaining close attention to cost

Proactively analyze cost and seek opportunities to reduce spend
Optimize attendee list process
Manage programs: coordinate facility logistics forecasting
scheduling and reserving systems / trainers and other program
support
Ensure adequate administrative needs for all programs
Effectively manage the forecasting of attendees capacity constraints
and budget for all department needs
Manage the administration of training technologies to support
training program delivery.
Maintain accurate training records
Administer the electronic testing run reports and analyze data for
training programs sales meeting etc. (example Questionmark
Qstream)
Expectations:
- Viewed as an expert in the department in the field of Operations.
Having broad expertise or unique knowledge uses skills to
contribute to development of department goals and principles and to
achieve goals in creative and effective ways. Has complete
knowledge of all department procedures and may be tasked with
development of new projects.
- Acts independently to determine methods and procedures on new or
special assignments.
- May supervise activities of others.
- Has expert level knowledge of department administration logistics
and operations. Translates best practices to new and tenured
employees. Having wide-ranging experience uses professional
concepts and company objectives to resolve complex issues in
creative and effective ways.
- Provides direction to others within the department and is often
sought after by various cross functional departments. Sometimes
tasked with introducing new projects to Leadership.
- Anticipate risks and roadblocks before these occur; takes proactive
steps to reduce impact
- Effectively resolves issues or problems so that there is minimal
escalation required
- Routinely removes obstacles for the team

 - Addresses current and future opportunities and issues to ensure
sustainable success
- Effectively balances organizational team and individuals needs in
decisions taken
- Models ISI Individual & Leadership Expectations; influences and
mentors others in the development of these skills

Qualifications :

Skill / Job Requirements
Bachelors degree required
10 years of professional work experience in operations required
OR
Has been an Operational Specialist or related department for a
minimum of 2 years
Strong attention to detail
Technical savvy with Excel Word PowerPoint
Ability to manage multiple projects simultaneously and deliver high
quality results.
Team player with the ability to build productive working
relationships and collaborate cross-functionally
Strong verbal and written communication skills

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target base compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time