Sales Support Analyst
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
JR- Sales Support Analyst
Position Objective
Provide proactive support and follow-up with sales channels to resolve operational issues that may impact sales to end customers (finance logistics invoicing government regulations etc.). Act as a key point of contact for handling daily requests and requirements from internal teams and external partners ensuring timely and effective solutions.
Key Activities and Responsibilities:
Serve as a specialized advisor responding to and resolving daily inquiries and requirements related to sales operations.
Develop and communicate forecasts and sales reports across teams to support decision-making.
Review and ensure compliance with project reporting requirements and deliverables.
Perform data analysis to evaluate current sales tactics and operational processes identifying areas for improvement.
Drive initiatives to enhance Sales and Marketing operations.
Build and maintain strong relationships with internal and external stakeholders including Marketing Sales Legal Agencies and GM partners.
Collaborate cross-functionally to troubleshoot and resolve issues quickly minimizing impact on customer experience.
Perform other related duties as assigned.
Analytical mindset with proficiency in reporting and data interpretation (Excel Power BI SQL etc).
Knowledge of sales operations logistics finance or regulatory processes is a plus.
Required Skills:
- Business Degree: Industrial Engineering or similar experience
- Experience in support areas (e.g. specialized support desk) with a focus on resolving operational or process-related issues.
- Strong problem-solving skills and ability to manage multiple requests in a fast-paced environment.
- Open to work in flexible schedule especially at the end of the month and some Saturdays
- Excellent communication and relationship-building abilities.
- Able to communicate effectively in English for business purposes
PONSORSHIP NOT SUPPORTED: GM does not provide immigration-related sponsorship for this role do not apply for this role if you will need GM immigration sponsorship now or in the future
In case you need any reasonable adjustment to continue with your process let your recruiter know.
Remember to attach your CV when applying to this vacancy.
DIVERSITY STATEMENT: General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We respect and value what each individual contribution to our team including their origin education sex race ethnic group sexual orientation gender expression and / or identity religious context age generation and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.
This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
IC
Key Skills
- IT Experience
- Problem Management
- Desktop Support
- Citrix
- Mobile Devices
- Windows
- Customer Support
- Help Desk
- Operating Systems
- Technical Support
- Troubleshooting
- Application Support
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
