About Glean:
Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can access the right knowledge at the right time boosting productivity and collaboration. The companys cutting-edge AI technology simplifies knowledge discovery making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jains deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then Glean has evolved into the leading Work AI platform combining enterprise-grade search an AI assistant and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
Glean is seeking an experienced Billing Technical Program Manager (TPM) to lead cross-functional programs across billing invoicing payments and revenue operations at Glean. You will sit at the intersection of Product Engineering Finance RevOps and GTM owning multi-quarter initiatives that evolve how we monetize Glean: from pricing and packaging and usage-based/seat-based models to billing infrastructure tax & compliance integrations and reporting and controls. This is a highly visible role where you will drive clarity in ambiguity design and run rigorous execution frameworks and ensure we can ship reliable compliant and scalable billing capabilities that keep pace with our product and business growth.
You will:
- Own and drive end-to-end technical programs across the Billing & Revenue domain from problem definition and scoping through design implementation launch and post-launch stabilization.
- Translate business strategy (e.g. new pricing/packaging new product SKUs usage/consumption models) into concrete technical roadmaps milestones and execution plans across multiple engineering teams and partner functions.
- Build and maintain program source-of-truth artifacts (roadmaps program charters status risks decision logs) that enable fast aligned decision-making.
- Act as the central connective tissue between Product Engineering Finance Accounting RevOps Sales Legal and Support for all things billing.
About you:
- 5 years of experience in technical program management or closely related role.
- Proven track record of leading complex cross-functional technical programs in a high-growth B2B SaaS or product engineering environment.
- Strong technical depth: comfortable working with distributed systems data pipelines APIs and systems integrations; able to engage in detailed design discussions and ask the right questions to manage risk and scope.
- Demonstrated ability to impose structure on ambiguity: you can take a loosely defined problem bring clarity define options and drive toward a decision and execution plan.
- Excellent written and verbal communication skills; able to translate between deeply technical engineering details business constraints and customer impact.
- Comfort operating in a fast-paced evolving environment where priorities may shift and new business opportunities can change the roadmap.
- Nice to have:
- Experience with one or more of: usage-based / consumption billing multi-entity or multi-currency billing tax engines or complex customer hierarchies
- Background working closely with Finance Accounting and RevOps on revenue recognition financial close and compliance needs
- Familiarity with tools in the quote-to-cash ecosystem
- Prior experience at an early- or growth-stage startup where youve helped build billing capabilities from relatively early maturity
Location:
- This role is a hybrid (4 days a week in our Palo Alto office)
Compensation & Benefits:
The standard base salary range for this position is $198000 - $235500 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
Manager
About Glean:Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can acce...
About Glean:
Founded in 2019 Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find organize and share information across their teams. By integrating seamlessly with tools like Google Drive Slack and Microsoft Teams Glean ensures employees can access the right knowledge at the right time boosting productivity and collaboration. The companys cutting-edge AI technology simplifies knowledge discovery making it faster and more efficient for teams to leverage their collective intelligence.
Glean was born from Founder & CEO Arvind Jains deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then Glean has evolved into the leading Work AI platform combining enterprise-grade search an AI assistant and powerful application- and agent-building capabilities to fundamentally redefine how employees work.
About the Role:
Glean is seeking an experienced Billing Technical Program Manager (TPM) to lead cross-functional programs across billing invoicing payments and revenue operations at Glean. You will sit at the intersection of Product Engineering Finance RevOps and GTM owning multi-quarter initiatives that evolve how we monetize Glean: from pricing and packaging and usage-based/seat-based models to billing infrastructure tax & compliance integrations and reporting and controls. This is a highly visible role where you will drive clarity in ambiguity design and run rigorous execution frameworks and ensure we can ship reliable compliant and scalable billing capabilities that keep pace with our product and business growth.
You will:
- Own and drive end-to-end technical programs across the Billing & Revenue domain from problem definition and scoping through design implementation launch and post-launch stabilization.
- Translate business strategy (e.g. new pricing/packaging new product SKUs usage/consumption models) into concrete technical roadmaps milestones and execution plans across multiple engineering teams and partner functions.
- Build and maintain program source-of-truth artifacts (roadmaps program charters status risks decision logs) that enable fast aligned decision-making.
- Act as the central connective tissue between Product Engineering Finance Accounting RevOps Sales Legal and Support for all things billing.
About you:
- 5 years of experience in technical program management or closely related role.
- Proven track record of leading complex cross-functional technical programs in a high-growth B2B SaaS or product engineering environment.
- Strong technical depth: comfortable working with distributed systems data pipelines APIs and systems integrations; able to engage in detailed design discussions and ask the right questions to manage risk and scope.
- Demonstrated ability to impose structure on ambiguity: you can take a loosely defined problem bring clarity define options and drive toward a decision and execution plan.
- Excellent written and verbal communication skills; able to translate between deeply technical engineering details business constraints and customer impact.
- Comfort operating in a fast-paced evolving environment where priorities may shift and new business opportunities can change the roadmap.
- Nice to have:
- Experience with one or more of: usage-based / consumption billing multi-entity or multi-currency billing tax engines or complex customer hierarchies
- Background working closely with Finance Accounting and RevOps on revenue recognition financial close and compliance needs
- Familiarity with tools in the quote-to-cash ecosystem
- Prior experience at an early- or growth-stage startup where youve helped build billing capabilities from relatively early maturity
Location:
- This role is a hybrid (4 days a week in our Palo Alto office)
Compensation & Benefits:
The standard base salary range for this position is $198000 - $235500 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
#LI-HYBRID
Required Experience:
Manager
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