Facility Services Assistant (Oa)

Duties GS-5/GS-7

• Acts as the front-line CE customer interface in receiving reviewing and defining appropriate work classification priorities and processing all Civil Engineering (CE) service requests and transitioning them to TRIRIGA work tasks.
• Ensures the work assignments are accomplished in accordance with the appropriate regulations and within established timeframes.
• Responsible for receiving reviewing and processing all Civil Engineering Service Requests/Work Tasks and facility files associated with all work performed in facilities.
• Assists in maintaining and revising the Facility Manager (FM) listing to ensure current primary and alternates are assigned as required.

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service see
• If authorized PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS you may be subject to completing/signing a CONUS agreement. More information on PCS requirements may be found at: posn is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• The work requires the employee to drive a motor vehicle. An appropriate valid drivers license is required for the position.
• May occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours.
• Will be required to train/guide lower graded (or other trades) military/civilian employees.
• May be required to be certified for working with and/or removing hazardous material.
• Exposure to toxic paints chemicals or other hazards may require occupational health examinations.
• May occasionally be required to work other than normal duty hours and/or Shift work may be required which may include overtime and/or irregular hours.
• Qualified typist is required.

Qualifications

In order to qualify you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions Clerical and Administrative Support Positions Equipment Facilities and Services Series 1603

SPECIALIZED EXPERIENCE (GS-05): Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04 or equivalent in other pay systems. Examples of specialized experience includes knowledge of the basic principles concepts and methodology of the classified title. Skill in applying basic principles concepts and practices of the occupation sufficient to perform entry-level assignments. Ability to effectively communicate information clearly orally and in writing. Ability to gather and analyze basic facts and draw conclusions. Ability to learn the operation of automated data systems.

OR

EDUCATION: 4 years above the high school level obtained in an accredited business secretarial or technical school junior college college or university. Such education mustdemonstrate the knowledge skills and abilities necessary to perform the work of the position. NOTE: You must submit a copy of your transcripts

OR

COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts.

SPECIALIZED EXPERIENCE (GS-07): Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05 or equivalent in other pay systems. Examples of specialized experience includes knowledge of the principles concepts and theories of the classified title and the standard practices methods and techniques of the occupation sufficient to perform difficult but well-precedented assignments. Knowledge of analysis evaluation fact-finding and investigative techniques in order to gather data identify significant factors and recommend a solution from a number of possible alternatives. Knowledge of the occupation to perform studies and prepare reports documentation and correspondence to communicate factual and procedural information clearly. Skill in applying the principles concepts and practices of the occupation sufficient to perform moderately difficult assignments. Ability to communicate clearly concisely and with technical accuracy both orally and in writing as well as work in an appropriate manner with peers and management. Ability to learn and apply analytical investigative techniques to accomplish work in the subject-matter field.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-07 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.

KNOWLEDGE SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge skills abilities and/or competencies in the following areas:

• Knowledge of CES Work Control Customer Service and Service Call procedures.
• Knowledge of CEs work centers and type of work performed by each Air Force Instructions practices and procedures pertaining to CE operations.
• Knowledge of TRIRIGA automated data processing concepts system capabilities and economic usage to effectively accomplish assigned functions.
• Skill and Extensive knowledge of rules procedures and operations applicable to real property management.
• Ability to communicate effectively both orally and in writing clearly concisely and with technical accuracy and maintain good working relations.
• Ability to plan and organize work assignments to include determining resources required to accomplish the mission apply safety security and environmental standards regulations and requirements.