Senior Manager, Employee Communications

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Overview

We are seeking a strategic creative and highly collaborative Senior Manager of Employee Communications to lead and evolve our global employee communications team. This role is responsible for delivering clear compelling and inspiring communications that engage and connect a diverse employee population worldwide. This position is also accountable for direct communications support and deliverables for the Chief Human Resources Officer.

The ideal candidate is both a big-picture thinker and an execution expertsomeone who can translate enterprise priorities into meaningful messages and optimize communication channels to reach all employees wherever and however they work.

What You Will Do:

Employee Communications Strategy

• Develop and execute a comprehensive employee communications strategy aligned with business priorities and in promotion of the enterprise strategy.
• Ensure communications resonate with a diverse workforce across regions roles languages and work environments (manufacturing frontline office).
• Build communication plans that drive understanding engagement and adoption.

Stakeholder Partnership

• Oversees the direct communications support for the Chief Human Resources Officer ensuring clear timely and strategic messaging that advances HR priorities and strengthens enterprise alignment.
• Serves as a trusted advisor with leaders to shape messages cascade information effectively and enable two-way communication.
• Navigates matrixed environments and leads with influence to collaborate with key stakeholders to drive decisions and amplify stories.

Team Leadership

• Foster a high-performing collaborative and innovative team culture.
• Explore and evaluate emerging technologiesincluding AI-powered toolsto enhance communication effectiveness; and leads efforts to upskill and empower communicators in adopting new digital and AI-driven capabilities.
• Lead mentor and develop internal communications team members.

Content & Messaging Excellence

• Creates and maintains a global message house using enterprise messaging frameworks to deliver consistent compelling storytelling across written digital and visual channels.
• Leads development of high-quality audience-centric content that is clear consistent and tailored to different employee segments.
• Develops employee communications for major change initiatives including transformation and organizational change.

Channel Optimization & Governance

• Own evolve and continuously optimize the full ecosystem of employee communication channels including emerging mediums (e.g. email web intranet digital mobile platforms town halls leader toolkits).
• Evaluate channel effectiveness reach and engagement; use data and insights to refine channel mix and messaging approaches.
• Establish clear channel governance guidelines and best practices for all stakeholders and communicators across the organization.

Measurement & Continuous Improvement

• Define success metrics and KPIs for employee communications.
• Use analytics feedback and listening mechanisms to continuously improve effectiveness and impact.

What Success Looks Like

• Employees across all roles and regions feel informed connected and engaged.
• Communication channels are clearly defined well-governed and optimized for impact.
• Leaders are confident and effective communicators.
• Employee communications is viewed as a strategic driver of culture alignment and performance.

What You Will Have:

• 810 years of experience in employee communications internal communications or corporate communications in a global organization.
• Proven experience communicating with diverse employee audiences including frontline or manufacturing populations.
• Deep expertise in channel strategy and optimization with a strong understanding of how different audiences consume information.
• Demonstrated ability to partner with and influence senior leaders and cross-functional stakeholders.
• Exceptional writing editing and storytelling skills.
• Strong strategic thinking combined with hands-on execution capability.
• Experience using data analytics and employee feedback to drive communication decisions.
• Executive presence and the ability to confidently support C-suite leaders
• Strong judgment and discretion when handling sensitive or confidential information
• Comfort operating in a fast-paced complex matrixed and global environment.

Preferred Qualifications

• Experience supporting large-scale change or transformation initiatives especially on a new corporate strategy.
• Familiarity with digital workplace tools and emerging communication technologies.
• Experience working across multiple regions and cultures.
• Bachelors degree in Communications Journalism Public Relations or related field (advanced degree a plus).

Additional Info:

• The primary location for this position is 5-day-a-week schedule in the Irving TX office
• Domestic relocation assistance is available for those who qualify
• Sponsorship is not available

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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