The Supply Run Manager will oversee the endtoend operations of the Supply Run network within the Hub Delivery program. This role is responsible for managing the fleet of trucks that connect Delivery Stations with Hub Delivery small and mediumbusiness partners (SMBs) using a milkrun operating model. Success in this position requires a highly focused systemsdriven leader who can design scalable processes identify operational bottlenecks and drive continuous improvement.
The ideal candidate brings a strong analytical mindset and a passion for leveraging technology to optimize truck utilization reduce cost per trip and improve overall network efficiency. This person will collaborate closely with product tech and field operations teams to implement tools and solutions that enhance routing scheduling and realtime visibility. They will also ensure that daily operations run smoothly safely and in alignment with broader Hub Delivery goals.
This is a highimpact role for someone who thrives in fastmoving environments enjoys solving complex logistics challenges and is motivated by building systems that scale.
Key job responsibilities
Key Responsibilities
Own daytoday operations of the Supply Run network ensuring reliable efficient truck movements between Delivery Stations and Hub Delivery SMB partners.
Design implement and refine scalable processes that support a growing milkrun transportation model.
Optimize truck utilization and cost efficiency through datadriven decisionmaking continuous improvement and operational rigor.
Collaborate with tech and product teams to identify influence and deploy technology solutions that improve routing scheduling and visibility.
Monitor performance metrics (e.g. utilization ontime performance cost per route) and drive corrective actions when needed.
Develop and maintain SOPs ensuring consistent execution across all Supply Run operations.
Partner with field operations and Delivery Station teams to resolve issues improve handoffs and maintain service quality.
Identify bottlenecks and operational risks proposing and executing mitigation strategies.
Lead vendor or partner engagement for trucking providers ensuring compliance with safety service and cost expectations.
Support longterm network planning including capacity forecasting route design and scalability assessments.
Champion a culture of safety accuracy and continuous improvement
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience in English-language communication skills both written and verbal
- Experience working with technical and product stakeholders to define requirements prioritize features and influence product roadmaps
- Bachelors degree
- MBA
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