DESCRIPTION:
Duties: Develop strong functional and technical understanding of Branded Card product family technology platforms operations and servicing to assist in the delivery of technology solutions. Develop strong partnerships with the Area Product owners and cross functional stakeholders to develop a robust product roadmap. Write user stories and contribute to the work in the team(s) sprints. Coordinate and communicate sprint testing and implementation schedules. Comprehend card product platforms with UIs APIs Services and data driven insights. Identify potential roadblocks and develop recommendations to address for delivery issues change requests pre-release QA and production issues. Monitor product performance and industry assessments to assist in reporting dashboards stakeholder reviews and best practices.
QUALIFICATIONS:
Minimum education and experience required: Masters degree in Applied Computer Science Business Administration Marketing Finance or in a related field of study plus 3 years (36 months) of experience in the job offered or as Product Manager Senior Testing Analyst Associate QA Tester Associate- Projects or in a related occupation. The employer will alternatively accept a Bachelors degree in Applied Computer Science Business Administration Marketing Finance or in a related field of study plus 5 years (60 months) of experience in the job offered or as Product Manager Senior Testing Analyst Associate QA Tester Associate- Projects or in a related occupation.
Skills Required: This position requires experience with the following: Delivering large and complex initiatives across multiple functional and product groups in a high demand environment leveraging both the Agile and Waterfall methodologies; Performing analysis on the Architecture developed on the AWS platform and interact with technical teams to implement the solution based on the architecture; Leveraging Agile project management methodologies including use of agile project management tools like Jira Jira Align and Confluence; Documenting and delivering comprehensive high-quality Business Requirements and runs joint application development (JAD) sessions among the products and tech teams to implement the Feature(s); Documenting the customer journey and identify ways to improve customer pain points based on process optimization technology change management and/or communication; Leveraging deep understanding of how to get a product off the ground guides the launch of products gathers crucial feedback and ensure seamless client experiences; Managing product life cycle activities for assigned initiatives including discovery ideation strategic development requirements definition and value management; Ensuring high-quality output and artifacts for design development test architecture and UX design by leveraging standard methodologies including requirements quick reads and testing acceptance criteria leveraging Gherkhen format; Using Platform Uls APIs and data analytics to effectively deliver products and experiences to support the customer card journey; and Partnering with Design Technology Data Operations and Servicing for resourcing controls readiness and delivery via Platform Uls APIs and Data Analytics to deliver products and experiences to support the customer card journey.
Job Location: 201 N Walnut Street Wilmington DE 19801.
Required Experience:
IC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more