Partnerships Manager

WE ARE HIRING A PARTNERSHIPS MANAGER

Ever opened a new bank account and got a weekend away Spent on fashion and received a personal styling session Picked up groceries and walked away with cinema tickets

If so youve probably experienced a TLC Worldwide campaign - without even knowing it.

At TLC we help the worlds biggest brands drive customer acquisition loyalty and engagement with emotionally engaging experience-led rewards. From global banks to high street retailers our programs are designed shift behaviour boost ROI and build genuine brand love at the fraction of the cost of discounting and cash offers. Backed by COSMOS our all-in-one program platform we deliver personalised campaigns at scale with live data smart insights and seamless customer journeys.

Weve spent 30 years mastering what moves customers; combining deep consumer insight a global network of 100000 rewards and a unique ability to drive measurable ROI for brands.

Were 400 people strong across 15 global hubs. A collective of marketers creatives and strategists who care about doing great work - and having fun while we do it. We celebrate bold thinking empower growth and champion the kind of culture that helps people thrive.

Here are a few things that weve got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients

• Weekly webinars to support your development through our People Academy

• Annual TLC Wellness Week and programmes throughout the year

• TLC Culture Club - including seasonal social events tasty lunches & more

• TLC Gives Back - volunteering opportunities including off site visits and volunteering leave

• TLC Rise - supporting and empowering women into leadership roles

• Frankies - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits

• TLC Owners Club - Everyone that is part of the TLC experience contributes to our success which is why we all own a piece of TLC as part of our share holder scheme

Were looking for a Partnerships Manager who can grow and strengthen the partner ecosystem that fuels our programs. This isnt a backoffice coordination roleits a frontfoot commercially minded relationshipdriven position for someone who knows how to spot opportunity negotiate great deals and elevate our product portfolio in every conversation.

What youll be doing:

Partnership Growth & Acquisition

The Landscape: Youll actively recruit and onboard new brand partners across categoriesDining Travel Fitness Retail Entertainment and more.
Your Edge: You understand what makes a partnership commercially smart for both sides and you can turn a cold lead into an enthusiastic collaborator.

Retention & Relationship Management

You will protect and grow our existing partner base with the same energy you bring to acquisition.
Youll nurture relationships deepen engagement and ensure every partner sees the value of being part of the TLC ecosystem.

Commercial Negotiation & DealMaking

You own the negotiation processstructuring deals that align with both our client briefs and our internal commercial strategy.
Youll balance creativity with margin discipline to bring in highimpact partnerships that drive program performance.

CrossFunctional Collaboration & Influence

Youre an ambassador for our Rewards Portfolio.
Youll work seamlessly with Client Success Creative Product and Data to bring partner content to life in pitches campaigns and program builds.
Youll lead by example and support junior team memberssetting the tone pace and standard of excellence.

Operational Rigor & Insight

Youll ensure partner details are accurately maintained across our systems and workflows.
Youll evaluate new product opportunities conduct feasibility assessments and provide clear recommendations to stakeholders.
And when campaigns go live youll help ensure partner delivery is flawless.

Who were looking for:

The Communicator

Youre outstanding with peopleclear confident persuasive and adaptable.
You can present to a client negotiate with a partner and collaborate internally all in the same morning.

The Negotiator

Youre commercially sharp and resilient.
You know how to navigate objections find creative solutions and bring deals to the finish line.

The Connector

You build relationships easily inspire trust and bring energy into every interaction.
You thrive in environments where the next great partnership is one conversation away.

The Operator

Youre organized detailobsessed and reliable.
You manage complexity without letting anything slip and you keep your pipeline and systems pristine.

The Calm Force

You handle pressure well stay diplomatic in challenging moments and bring stability to fastmoving situations.

Being a people-led business we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a world within the world that is free from prejudice bias and inequity.

A world where diversity is valued and celebrated and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If youre excited by everything weve told you then its time to apply!