Clerk, Collections
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Job Location:
West Babylon, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary:
The Collections Clerk is responsible for managing and collecting outstanding accounts receivables. This role involves making collection calls sending correspondence resolving client discrepancies and processing account adjustments. The ideal candidate will have experience in high-volume collections and possess excellent communication and problem-solving skills.
The Collections Clerk is responsible for managing and collecting outstanding accounts receivables. This role involves making collection calls sending correspondence resolving client discrepancies and processing account adjustments. The ideal candidate will have experience in high-volume collections and possess excellent communication and problem-solving skills.
Location:West Babylon New York United States
Responsibilities:
- Monitor accounts daily to identify outstanding receivables.
- Take action to encourage timely payments.
- Assist with cash application and research customer payments.
- Involve sales and senior management when necessary to accelerate collections.
- Communicate and follow up with the sales department regarding customer accounts.
- Process credit card and e-check payments and refunds.
- Resolve billing issues and discrepancies.
- Contact clients to discuss overdue payments.
- Reduce delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Perform other job-related duties as assigned.
- Monitor accounts daily to identify outstanding receivables.
- Take action to encourage timely payments.
- Assist with cash application and research customer payments.
- Involve sales and senior management when necessary to accelerate collections.
- Communicate and follow up with the sales department regarding customer accounts.
- Process credit card and e-check payments and refunds.
- Resolve billing issues and discrepancies.
- Contact clients to discuss overdue payments.
- Reduce delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Perform other job-related duties as assigned.
Required Skills & Certifications:
- Proven experience as a Collection Specialist or similar role.
- Knowledge of various collection techniques.
- Excellent communication and interpersonal skills.
- Problem-solving and critical-thinking skills.
- Ability to prioritize and manage multiple responsibilities.
- 3-5 years of High Volume Collections experience.
- High school diploma.
- Proven experience as a Collection Specialist or similar role.
- Knowledge of various collection techniques.
- Excellent communication and interpersonal skills.
- Problem-solving and critical-thinking skills.
- Ability to prioritize and manage multiple responsibilities.
- 3-5 years of High Volume Collections experience.
- High school diploma.
Preferred Skills & Certifications:
- Associates/Bachelors degree.
- Associates/Bachelors degree.
Special Considerations:
- Fast-paced goal-oriented environment.
- Fast-paced goal-oriented environment.
Scheduling:
- Not specified.
- Not specified.
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
