Credit and Collections Specialist

MANAGE THE PROCESS

Maintain accurate up-to-date accounts receivable aging for all customers.

Reconcile monthly customer statements and credit memos.

Identify all high-credit-risk accounts daily and pursue timely proactive collections.

Regularly contact customers to follow up on account status and past-due balances and document all communications.

Record all customer promises to pay.

Understand and use appropriate escalation channels when issues are not resolved.

Identify and record bad debt and uncollectible amounts for management review.

Ensure statements are sent to all customers on terms using their preferred delivery method and frequency.

Provide invoices to customers as needed or upon request.

Maintain accurate customer contact records.

Identify and report any non-compliant billing issues that may delay payment.

Provide call center support during peak periods.

Experience with the HighRadius collections tool is preferred.

Experience with SAP S/4HANA is preferred.

Qualifications :

Associates degree or at least 4 years of industry-related collections experience

Accounts receivable experience is preferred

Strong understanding of payment options invoicing and accounts receivable reporting processes

Excellent communication skills

Ability to analyze customer aging reports to minimize delinquencies and identify risk

Proficient computer skills including Excel Word and PowerPoint

Well organized and self-directed requiring minimal supervision

Demonstrates leadership potential

Advanced problem-solving skills

Experience in customer relations or customer service functions

Proven track record in collections including negotiations and other methods used to secure payments

Additional Information :

This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.

The base salary range for this position is $40000 - 60000 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.

Our current Benefits include:

Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull Distribution Company Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color creed religion sex gender genetic information national origin disability uniform service veteran status age or any other classification protected by Federal state or local law.

Remote Work :

No

Employment Type :

Full-time