Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines their families and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel civilian employees contractors and volunteers who keep the organization functioning smoothly and effectively.
Serves as a primary point of contact for a specifically identified track of training courses such as for management training recreation food and hospitality information technology procurement training etc. Mentors conducts and manages apprenticeships for field course managers pertaining to the assigned track of training. Conducts Train-The-Trainer sessions to prepare potential trainers to accomplish mass training efforts. Manages monitors and recommends budgeting for the assigned training program area utilizing both Appropriated Funds and Non-Appropriated Funds. Prepares and provides reports on financial status of expenses training attendance/usage training plans offered and other information as required. Reviews updates analyzes evaluates and makes recommendations for content of the assigned track of training. Develops new approaches modifies work methods or procedures to deliver effective training to employees and promotes new employee development efforts to Marine Corps field activities.
Uses competencies such as meeting facilitation consensus building negotiating coalition building and conflict resolution to interact appropriately with and coach all levels of personnel and customers. Delivers briefings point papers status/staff reports and correspondence to Marine Corps field activities and employees to foster understanding acceptance and participation in training recommendations.
Plans administers and evaluates a wide range of training designed to develop employees and manage learning in the organization to support strategic goals and objectives and produce the results that accomplish the agencys mission. Conducts interviews needs assessments and surveys to identify training needs evaluate training plans and identify goals and objectives. Conducts a variety of training classes and/or coordinates with vendors to conduct classes with content that may include but is not limited to: general soft skills training human resources training management and supervisory training and specialty training (i.e. recreation retail HRMS Essentus) for Marine Corps Community Services (MCCS) personnel from entry to executive level. May travel to conduct training sessions at various Marine Corps field activities.
May develop conduct and administer training using criterion reference instruction methodology and modules independent study performance-based training hands on and/or lecture-based training. May prepare individual development plans to promote training on competencies based on communities of interest and job family requirements. Coordinates arrangements for training with appropriate functional areas to include:scheduling room set up administration of pre-class activities publicity preparing equipment and supplies maintaining accountability of statistics (i.e. attendance completion rate) entering training accomplishments in the human resources management information system and completion of other post training activities deemed appropriate or required.
Assists in developing guidelines instructional methods course materials and training aides using eLearning authoring training course evaluations lessons learned process and provides input for course in identifying evaluating and accomplishing future training initiatives.
Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Take action to solve problems quickly. Alerts the higher-level supervisor or proper point of contact for help when problems to safety regulations and standards. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.
Travels to complete work assignments and conduct or attend conferences and meetings.
Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs. may be required.
EVALUATIONS:
Bachelors degree from an accredited college or university in communication or a related field appropriate to the work of position ANDthree yearsofspecialized experience in employee development/training for a large customer oriented organization that demonstrates knowledge and skill to plan administer and evaluate a wide range of training for a diverse group of employees in a variety of job families and at various levels of responsibility OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above OR appropriate experience that demonstrates that the applicant has acquired the knowledge skills and abilities equivalent to that gained in the above.
Experience in internal and external program marketing to include web interactive and social media strategy. Experience conducting virtual and webinar training is preferred but not required. Experience in preparing presentations using Microsoft Office Suite. Experience maintaining executing and reporting on budgets and financial status of to conduct interviews needs assessments and surveys to identify training needs evaluate training plans and identify goals and objectives. Experience in development of tracks of training that complement overall human resources goals to attract retain and develop employees to achieve organizational goals and objectives. Skill to conduct training classes with a variety of content. Skill to analyze evaluate and make recommendations to develop new approaches modify work methods/procedures and promote new programming.
Experience with MCCS Programs Directorate to include but not limited to Semper Fit Marine Corp Family Team Building Children Youth and Teen Marine and Family Services desired but not required. Must be flexible willing to cross-train and have a passion for personal development and the development of others.
GENERAL INFORMATION:Applicants are assured of equal consideration regardless of race age color religion national origin sex GINA political affiliationmembership or non-membership in an employee organization marital status physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: part of the employment process Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).For all positions requiring access to firearms or ammunition the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760 Qualification to Possess Firearms or Ammunition before a final job offer can be made.
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.