HM Note: This contract role is remote and candidates work remotely. Candidates must reside in Ontario Canada. Candidate resumes must include first and last name email and telephone contact information. This role commences April 1 2026
Description
Qualifications
- Minimum 3 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
- Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
- Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
- Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
- Demonstrated experience working in large complex or public-sector environments with formal governance and audit requirements.
- Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
- ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset. and nbsp;
- Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset
Deliverables
- The Architect will be responsible for delivering:
- Approved ServiceNow solution architecture designs and diagrams
- Architecture standards patterns and reference models
- Integration designs and data flow documentation
- Architecture review outcomes and decision records
- Mobile architecture patterns and recommended ServiceNow Mobile App use cases
- AI / Copilot integration architecture guardrails and decision recommendations
- Platform roadmap input and technical debt reduction recommendations
- Audit-ready documentation supporting governance security and SDLC compliance
and nbsp; and nbsp;
Must Haves: and nbsp;
- Minimum 5 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM). and nbsp;
- Minimum 5 years Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance. and nbsp;
- Minimum 5 years Strong integration experience including REST/SOAP APIs and nbsp;IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth). and nbsp;
- Minimum 5 years Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization. and nbsp;
- Minimum 5 years and nbsp;Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions. and nbsp;
- Minimum 5 and nbsp;years and nbsp;Experience and nbsp;designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset and nbsp;
and nbsp; and nbsp;
and nbsp; and nbsp;
Nice to Have: and nbsp;
- ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset. and nbsp;
HM Note: This contract role is remote and candidates work remotely. Candidates must reside in Ontario Canada. Candidate resumes must include first and last name email and telephone contact information. This role commences April 1 2026DescriptionQualificationsMinimum 3 years architecting or leading c...
HM Note: This contract role is remote and candidates work remotely. Candidates must reside in Ontario Canada. Candidate resumes must include first and last name email and telephone contact information. This role commences April 1 2026
Description
Qualifications
- Minimum 3 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM).
- Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance.
- Strong integration experience including REST/SOAP APIs IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth).
- Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization.
- Demonstrated experience working in large complex or public-sector environments with formal governance and audit requirements.
- Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions.
- ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset. and nbsp;
- Experience designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset
Deliverables
- The Architect will be responsible for delivering:
- Approved ServiceNow solution architecture designs and diagrams
- Architecture standards patterns and reference models
- Integration designs and data flow documentation
- Architecture review outcomes and decision records
- Mobile architecture patterns and recommended ServiceNow Mobile App use cases
- AI / Copilot integration architecture guardrails and decision recommendations
- Platform roadmap input and technical debt reduction recommendations
- Audit-ready documentation supporting governance security and SDLC compliance
and nbsp; and nbsp;
Must Haves: and nbsp;
- Minimum 5 years architecting or leading complex ServiceNow implementations across multiple modules (ITSM ITOM ITAM). and nbsp;
- Minimum 5 years Deep expertise in CMDB CSDM Discovery Service Mapping and enterprise data governance. and nbsp;
- Minimum 5 years Strong integration experience including REST/SOAP APIs and nbsp;IntegrationHub MID Server event ingestion from monitoring tools and identity integrations (SSO/SAML/OAuth). and nbsp;
- Minimum 5 years Proficiency in ServiceNow development and configuration practices including JavaScript Glide APIs Flow Designer ATF update sets source control CI/CD and performance optimization. and nbsp;
- Minimum 5 years and nbsp;Strong stakeholder communication skills with the ability to translate City business objectives into scalable technical solutions. and nbsp;
- Minimum 5 and nbsp;years and nbsp;Experience and nbsp;designing or integrating ServiceNow Mobile App Virtual Agent AI-assisted workflows or Copilot-style integrations within enterprise or public-sector environments considered an asset and nbsp;
and nbsp; and nbsp;
and nbsp; and nbsp;
Nice to Have: and nbsp;
- ServiceNow certifications preferred: CSA CAD CIS-ITSM CIS-ITOM; CTA or architect-level recognition considered an asset. and nbsp;
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