Student Intern IT Operations & ServiceNow

Student InternshipOpportunity IT Operations & ServiceNow Reconciliation
Application Deadline: March 26 2026

Location:Canada - Remote
Duration:4Months

Start Date:April 1 2026

Rate:$25/hr 4% of vacation pay
Department:IT Operations

Are you a studentor new graduatewith a passion for technology and an eye for detailOr do you know someone to share this opportunity with to join our IT Operations team for a hands-on4-month internship whereyoullgain real-world experience working with enterprise tools like ServiceNow (SNOW) while contributing tointernalinitiatives.

Key Responsibilities

• Set upand reconcile Managed Service Provider (MSP) orders andcustomer servicecontractsasentitlementsin ServiceNow (SNOW)

• Ensure alignment between active MSP orders actual deploymentsusage per customerand corresponding invoicesbyvalidatingwhatsin the contract

• Document and update relevant data within the SNOW Configuration Management Database (CMDB)

• Track data and compare to entitlement levels to be able to bill customers withaccuratetime

• Assistin enhancing SNOWs integration with Finance for improved billing accuracy (including time overage usage and SPLA reporting)and provideFinance monthly usage report

• Support the development of reporting dashboards such as Top X and Customer Success Management (CSM) dashboards in SNOW

• AdjustNetSuiteorder setup to match SNOW entitlement

WhatWereLooking For

• Currently enrolled in a post-secondary programor recentgraduatewho has extensive data handling and excelexperienceideally in Computer Science Information Technology or a related technical field

• Strong attention to detail and organizational skills

• Familiarity with ServiceNow or other ITSM tools is an asset

• Interest in IT service management operations and enterprise systems

• Proactive eager to learn and comfortable working both independently and collaboratively

Why Join Us

• Gain meaningful experience with a leading IT platform

• Work alongside experienced professionals in a supportive environment

• Develop skills in data reconciliation systems management and financial reporting processes

• Opportunity toimpactkey IT operations projects

Werededicated to ensuring each member feels a sense of belonging safety and respect. AtCarbon60 OpsGuru C60 Digital your unique voice is heard and embraced and you meaningfully contribute to decision-making and the organizations growth. We are committed toequitable employee experience opportunity and support. If you require accommodation or support during the recruitment process please email us at

We thank all applicants for their interest in this exciting opportunity. Only candidates that meet the qualifications will be contacted for an interview.Application Deadline: March 26 2026

Required Experience:

Junior IC