Program Support Assistant

Major duties include but are not limited to:

• The incumbent develops proposals and plans of action to improve office operations and provides liaison support in connection with those matters over which she/he has primary administrative responsibility.
• Independently observes need for administrative instruction or changes within patient/clinical services operations prepares correspondence and presents them for signature.
• Independently handles situations based on general knowledge of the organization and policy; disposes of routine matters where there is well-established policy and/or procedure.
• Reviews correspondence (electronic and paper) directives publications and standards in order to stay updated and informed to determine appropriate action responsibility or area of interest Incumbent reviews reports actions and correspondence prepared for signature for conformance with Medical Center policy and VA regulations.
• Provides a broad spectrum of support to the Medical Centers Nursing Recruitment Program.
• Responsible for the clerical duties related to implementing a comprehensive healthcare recruitment and marketing program for the VA at Dayton.
• Prepares application and interview scoring sheets as directed.
• Works with Selecting Officials to schedule interviews and arranges meeting space.
• Maintains all preemployment forms and informational documents/handouts.
• Provides personnel management and administrative support to Nursing Service; acts as a liaison with the Human Resources office coordinates personnel actions maintains personnel-related records such as performance ratings position descriptions functional statements awards etc.
• Provides assistance to the Nurse Recruiter Nurse Manager and supervisors in personnel matters involving staffing leave administration and training issues.
• Prepares personnel actions tracks the status of various personnel actions from origination to conclusion in the areas relating to personnel management in order to ensure: that suspense dates are met that employees are paid properly that employees are at the proper step and within proper leave categories etc.
• Provides assistance to supervisory and leadership staff for employees with the Family Medical Leave Act. Works with the employee supervisor and Human Resources to ensure that the proper forms are completed and submitted.
• Performs other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/04/2026.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-5) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:
  • Providing administrative support;
  • Collecting compiling and tracking data and information;
  • Processing documents and reports;
  • Establishing updating and maintaining office files and records;
  • Performing automation duties using such software applications such as word processing spreadsheet electronic mail desktop publishing calendar database and/or graphics;
  • and providing information and customer service.

• Clerical
• Communications
• Computer Skills
• Manages and Organizes Information

Required Experience:

Junior IC