Office Automation Clerk

• Uses varied functions of multiple office automation software to produce a wide range of documents formats etc. Specific processing functions involved require a varying number and sequence of steps and use of different functions from one assignment to another.
• Prepares a wide variety of recurring correspondence internal reports and other documents from information obtained from the staff files and other sources and reviews and finalizes documents prepared by others.
• Reviews and processes incoming and outgoing correspondence materials publications regulations and directives. Screens incoming mail to identify what needs to be brought to the attention of the supervisor referred to appropriate staff or rerouted to other organizations/offices.
• Receives and directs telephone calls or visitors. Ascertains the nature of the call or visit and provides complete and clear information that addresses most routine or procedural issues.
• Establishes updates and maintains office records of various types that may be needed or will assist in the efficient operation of the office.

Conditions of employment

• U.S. Citizenship Required
• Males must be registered for Selective Service see
• If authorized PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS you may be subject to completing/signing a CONUS agreement. More information on PCS requirements may be found at: position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
• Depending on the type of position (competitive/excepted) you are selected for you will be required to serve a 1-year probationary period OR 2-year trial period.
• Upon completion of your probationary/trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
• Applicants must meet the OPM qualification standard and must possess the following skill: Must be able to type 40 words per minute (WPM).
• Work may occasionally require travel away from normal duty station on military or commercial aircraft
• Must be able and willing to submit to a background investigation to verify suitability for employment.
• This position has regular contact with children which requires a State Criminal History Repository (SCHR) check to be completed on any person selected for the position. I am able and willing to submit to a SCHR check.

Qualifications

In order to qualify you must meet the general experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions Clerical and Administrative Support Positions.

GENERAL EXPERIENCE: Applicants must have at least one (1) year of general. Examples of general experience include knowledge of various office automation software processing procedures and function keys and the similarities and differences among software types to produce a wide range of documents such as graphics or tables within text to edit and reformat electronic drafts and to update and revise existing databases or spreadsheets.

OR
EDUCATION: Two years of education above the high school level obtained in an accredited business secretarial or technical school junior college college or university. NOTE: You must submit a copy of your transcripts.

OR
COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience as described above may be used to qualify for this position. NOTE: You must submit a copy of your transcripts.

KNOWLEDGE SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge skills abilities and/or competencies in the following areas:

1. Knowledge of various office automation software programs tools and techniques to support office operations and produce a variety of documents such as letters reports spreadsheets databases and graphs.
2. Knowledge of correct grammar spelling punctuation capitalization and format to accurately prepare and edit written correspondence and reports.
3. Knowledge of rules procedures or operations applied to clerical assignment to perform the routine procedural work of the office such as preparing and editing documents maintaining files/records making and preparing travel arrangements screening telephone calls and visitors processing mail planning organizing and carrying out assignments and composing routine nontechnical information for recurring reports and inquiries.
4. Knowledge of filing systems and procedures and the subject matter content of the materials being processed.
5. Skill in typing; a qualified typist is required.
6. Ability to communicate effectively both orally and in writing using tact and courtesy.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience including volunteer work done through National Service Programs (i.e. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.