Personnel Specialist

Foundever

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profile Job Location:

Cairo - Egypt

profile Monthly Salary: Not Disclosed
Posted on: 22 hours ago
Vacancies: 1 Vacancy

Job Summary

About Us

Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Supporting 9 million customer conversations every day in 60 languages across 45 countries Foundever combines global strength and scale with the agile entrepreneurial approach of our founder-led culture enabling companies of all sizes and industries to transform their CX.

Job Summary

The HR Personnel Specialist will play a vital role in supporting the HR department by assisting with various personnel-related tasks and ensuring compliance with HR policies and procedures.

    Primary Job Responsibilities

    Responsibilities:

    • Coordinate new hire onboarding activities including paperwork completion orientation sessions and training schedules.
    • Maintain employee records and ensure data accuracy in HRIS (Human Resources Information System).
    • Process employee status changes including promotions transfers and terminations.
    • Respond to employee inquiries regarding HR policies benefits and procedures.
    • Assist in the administration of employee benefits programs including enrollment and changes.
    • Conduct exit interviews and analyze feedback to identify trends and areas for improvement.
    • Assist in the development and implementation of HR policies and procedures.
    • Support HR projects and initiatives as needed.
    • Stay updated on relevant employment laws and regulations.

    Job Requirements

    • Bachelors degree in Human Resources Business Administration or related field.
    • 2-3 yearsof experience in human resources with a focus on personnel management.
    • Strong understanding of HR principles practices and procedures.
    • Good Command of English language B2 .
    • Strong knowledge with Egyptian Labor law Social insurance and Taxes updates .
    • Experience with HRIS and proficiency in MS Office Suite.
    • Excellent communication and interpersonal skills.
    • Ability to maintain confidentiality and handle sensitive information with discretion.
    • Detail-oriented with strong organizational and time management skills.
    • Ability to work effectively both independently and as part of a team.

    Required Experience:

    IC

    About Us Foundever is a global leader in the customer experience (CX) industry. With 170000 associates across the globe were the team behind the best experiences for 800 of the worlds leading and digital-first brands. Our innovative CX solutions technology and expertise are designed to support opera...
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    Key Skills

    • Cost Accounting
    • Machine Shop
    • Bilingual
    • ABAP
    • BIM
    • Bpel

    About Company

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    Foundever is a global leader in customer-experience (CX) outsourcing, combining human expertise and AI-driven capabilities to support over 9 million customer interactions daily across 60+ languages in 45 countries.

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