Medical Receptionist
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Job Location:
Port Elizabeth - South Africa
Monthly Salary:
Not Disclosed
Experience Required:
1-3years
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Welcome patients in a friendly professional and empathetic manner
Answer and direct incoming calls promptly and professionally
Schedule confirm and manage patient appointments
Handle patient queries complaints and requests with discretion
Maintain patient confidentiality in line with POPIA requirements
Register new patients and update existing patient records
Accurately capture patient details medical aid information and consent forms
Maintain orderly and secure patient filing systems (electronic and/or manual)
Prepare patient files ahead of consultations
Manage correspondence emails and referrals
Process cash card and EFT payments and issue receipts
Requirements
Grade 12
Minimum of 2-3 years experience in a medical or healthcare environment
Knowledge of medical terminology and ICD-10 coding
Familiarity with South African medical aids and billing processes
Computer literacy (practice management systems MS Office email)
Understanding of POPIA and patient confidentiality principles
Must be willing to work every 2nd Saturday from 08:00am to 12:00pm
Required Skills:
Grade 12 Minimum of 2-3 years experience in a medical or healthcare environment Knowledge of medical terminology and ICD-10 coding Familiarity with South African medical aids and billing processes Computer literacy (practice management systems MS Office email) Understanding of POPIA and patient confidentiality principles Must be willing to work every 2nd Saturday from 08:00am to 12:00pm
Required Education:
Grade 12
Company Industry
IT Services and IT Consulting
Key Skills
- EMR Systems
- Allscripts
- Multi-line Phone Systems
- Customer Service
- Athenahealth
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Medical Terminology
- Front Desk
- Medical Receptionist
- Phone Etiquette
