Response Supervisor
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Job Location:
Fort McMurray - Canada
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Company:
Finning CanadaNumber of Openings:
1Worker Type:
PermanentPosition Overview:
Are you a dynamic leader with a passion for safety quality and customer serviceAs a Service Response Supervisor youll be at the heart of our operations.
Youll lead by example ensuring a safe work environment mentoring a dedicated team and delivering top-notch service to our valued customers.
Your role will be pivotal in maintaining our commitment to excellence driving productivity and fostering a culture of continuous improvement.
To be successful in this role we anticipate you will spend some time in the field supporting Technicians.
Join us and make a tangible impact every day!
Job Description:
- Lead and champion a healthy and safe work environment by ensuring all safety standards and procedures are followed.
- Conduct daily and scheduled review meetings (pre-job mid-job post-job).
- Ensure compliance through proper truck inspections and documentation.
- Conduct pre-job meetings to review scope of work and identify safety opportunities.
- Perform post-job review meetings and final inspections.
- Conduct in-person inspections to ensure JHA controls are used and updated.
- Lead and participate in regular safety meetings.
- Recruit mentor and develop staff providing regular performance feedback.
- Ability to spend time in the field to ensure work scope is followed and address technical issues promptly.
- Manage the repair process including tooling warranty and inspection findings.
- Oversee technician productivity allocate resources and manage job progress.
- Conduct mid-job reviews and communicate job changes to technicians.
Qualifications:
- 2 years experience in leading teams.
- Journeyperson in a relevant trade is an asset.
- Experience managing in a unionized environment is an asset.
- Strong understanding of safety standards and Human Organization Performance safety model.
- Financial acumen and strong business understanding.
- Understanding of the National Safety Code and contamination control.
- Strong understanding of the Caterpillar product line and processes.
Note: Fort McMurray Town shop location - The shift is 14 x 14 straight days.
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
Key Skills
- Children Activity
- Apprentice
- Advertising
- Gallery
- IT Software
- Barista
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
