Supervisor Software Product Development

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The Supervisor Software Product Development plays a critical role in connecting business priorities with the technology that enables them. Leading a multidisciplinary team of software engineers and business analysts this role is accountable for the delivery reliability and ongoing evolution of key software products that support our Software Product Development (SPD) portfolio. The Supervisor ensures solutions are delivered with quality efficiency and timeliness while providing leadership across delivery financial oversight and continuous improvement of development and operational practices. Does that sound interesting Read on!

We offer opportunities for growth generous time off and a comprehensive compensation benefits and retirement plan. Apply today! #joinourteam

Note: Internally this role is referred to as Supervisor TIS SPD SWIFTLINK 2 & MALCOM

What You Will Do:

• Lead and manage the SWIFTLINK 2 and MALCOM team to deliver endtoend software development enhancements and sustainment aligned with technology roadmaps.

• Champion modern engineering practices (CI/CD automated testing securebydesign) to improve delivery quality reliability and efficiency.

• Provide delivery leadership across project and sustainment work ensuring transparent progress tracking predictable outcomes and timely risk escalation.

• Engage proactively with business stakeholders TIS partners and SMEs to clarify requirements and deliver measurable business value.

• Maintain strong alignment between business objectives and product capabilities prioritizing features that maximize value reliability and performance.

• Act as the primary liaison with Solution Architects TIS application teams and Shared Services to ensure integrated solution delivery.

• Ensure Critical Level 1 applications meet or exceed SLAs maintaining high standards for availability performance and observability.

• Identify track and mitigate delivery and operational risks; perform impact analysis and maintain actionable risk registers.

• Ensure compliance with company standards security baselines and technology governance requirements.

• Oversee ServiceNow processes including incident change and release management SLA tracking and CMDB accuracy.

• Plan execute and continuously improve disaster recovery and system failover strategies including regular testing.

• Mentor coach and lead team members fostering a culture of accountability continuous improvement and delivery excellence.

Who You Are:

Required:

• University degree or diploma in Computer Science or a related field. An equivalent work experience may be considered.

• Minimum 7 years of IT experience with a solid focus on application development sustainment and support across enterprise systems including 23 years in a leadership role with direct client or customer engagement and delivery accountability.

• Strong handson background as an application developer or architect with proficiency in modern programming languages development frameworks web applications and relational databases.

• Comprehensive understanding of the Application Development Lifecycle including custom and vendor platforms operating systems secure coding practices and software governance.

• Proven ability to lead and direct application teams in solving complex dynamic problems and delivering solutions that support critical business decisions.

• Experience demonstrating modern technologies and cloud infrastructure to optimize application performance scalability and cost efficiency.

• Good communication leadership and organizational skills with the ability to translate technical concepts into clear businessfriendly language and manage priorities in a fastpaced multiinitiative environment.

Preferred:

• Experience developing and supporting applications for Order to Cash processes.

• Experience of projects execution using Agile SCRUM methodology.

Working Conditions:

• Primarily office environment.

• May require after hours availability or response.

• May require travel (US and Canada).

Benefits:

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health dental insurance and disability.

• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents providing flexibility and support during this important life event.

• Valuable retirement savings plans including a savings plan with company stock as an investment option.

• Paid time off/vacation/sick plus paid personal days off (depending on location) and paid holidays.

• An Employee and Family Assistance Program.

• A Wellness Program which focuses on supporting healthier employees by providing tools resources and opportunities to improve physical mental social and financial well-being.

• Enbridges FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays opt for a compressed workweek schedule and have flexible start and end times. Role requirements determine your eligibility for each option.

At Enbridge we are dedicated to our core value of are proud to bean Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals without regard to age race color national or ethnic origin religion sex sexual orientation gender identity or expression marital status family status veteran status Indigenous status disability or any other reason protected by federal state or local with disabilities can request accessible formats communication supports or other accessibility assistance by contacting .

Information For Applicants:

• Applications can be submitted via our online recruiting system only.

• We appreciate your interest in working with us; however only those applicants selected for interviews will be contacted.

• Final candidates for this position may be required to undergo a security screening including a criminal records check.

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