Transactions Specialist I Card and Statement Production 2nd Shift

Join a team where every day brings new challenges and opportunities to make a difference.

As a Transactions Specialist I within the Card Fulfillment team youll play a vital role in the secure handling and processing of sensitive card inventory supporting seamless transaction experiences for our customers. This is an excellent opportunity to develop your skills in a dynamic technology-driven environment where attention to detail and a commitment to security truly matter.

Job Responsibilities

• Process and clear card vault transactions ensuring secure and accurate handling of sensitive card inventory
• Maintain the integrity and efficiency of card vault systems by following established procedures and security protocols
• Assist in the manual area with document transactions ensuring accuracy completeness and timely processing
• Support the box work area by preparing packaging and shipping cards through manual processes maintaining high standards of quality and security
• Respond to internal and external inquiries related to card vault document transactions and card shipments providing excellent customer service
• Utilize automation tools and digital systems to optimize transaction processing and inventory management
• Escalate non-standard or complex issues to supervisors or senior team members according to established protocols
• Maintain up-to-date knowledge of card vault operations manual processing procedures and shipping requirements
• Accurately document all processes transactions and inventory movements to ensure compliance and traceability
• Participate in audits inventory counts and quality control checks as required
• Contribute to a safe organized and efficient work environment by following all company policies and procedures

Required qualifications capabilities and skills

• Ability to follow detailed procedures for secure data handling
• Developing proficiency with automation and digital tools
• Strong attention to detail and commitment to data security
• Basic data analytics skills
• Effective communication and customer service skills
• Ability to work collaboratively in a team environment
• Willingness to learn and adapt to new technologies
• High school diploma or GED required
• Ability to sit stand walk and occasionally lift up to 50 pounds
• Commitment to maintaining confidentiality and compliance standards

Preferred qualifications capabilities and skills

• Beginner-level skills in conflict resolution and process improvement
• Experience working with cross-functional teams
• Interest in automation and process optimization

Schedule: Monday Thursday Friday and Saturday 10:30 am - 9 pm

Shift differential: 10%

This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.