Program Manager (Center Director)
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Job Location:
Citrus Heights, CA - USA
Yearly Salary:
$ 163996 - 197200
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Summary
You will serve as a Center Director for Small Business Administration (SBA) Field Operations Center West (FOCW) in Citrus Heights CA. As the Center Director you will be responsible for planning directing managing evaluating and coordinating the implementation of the disaster loan program for all states west of the Mississippi River American Samoa Commonwealth of the Northern Mariana Islands Federated States of Micronesia Guam and the Republic of the Marshall Islands.
As a Program Manager (Center Director) at theGSsome of your typical work assignments may include:
- Operation and staffing of Disaster Field Offices and Disaster Recovery Centers in cooperation with state local and Federal officials.
- Coordination and maintenance of a close working relationship with the Processing and Disbursing Center (PDC) and Disaster Lending Platform for the processing of loan applications from disaster survivors and the overall workflow.
- Spokesperson to other government agencies to top business and industry officials and to Congressional staff and committees.
- Coordination and acquisition of space supplies furnishing and equipment to meet the needs and goals of the FOCs response to major disasters.
- Responsible for organizing damage surveys for disasters where administrative declarations by SBA has been requested.
- Coordinates with Federal Emergency Management Agency (FEMA) where Presidential declarations have been requested. Coordination with the Field Operation Center Director in developing procedures and processes to respond consistently to all types of disasters; reviews and evaluates the substantive work of the Centers to assure compliance with center quality standards; and develops and implements corrective actions as necessary.
- Directly or through subordinate staff supervises Field Operations Public Affairs Information Technology (IT) and Administrative Support staff.
Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.
Conditions of employment
- U.S. citizenship is required
- You must be able to obtain and maintain a Government travel credit card.
- Favorable background investigation required.
- A one-year supervisory/Managerial probationary period may be required.
- You may be required to complete a one-year probationary period for non-supervisors if you fail to complete the one-year supervisory probationary period.
- This is not a bargaining unit position.
- Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors substantial compensated overtime hours may be required while on assignment (up to seven days a week and ten to fourteen hours a day).
- If required to travel to a disaster site you may encounter hazardous working and/or living conditions for example no water or electricity and/or minimal lodging facilities.
Qualifications
Generally time in Non-Pay status is not creditable towards the specialized experience requirement listed below.
Experience: To receive credit you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated Ineligible for that grade level.
GS-15: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-14 level in the Federal service that has equipped you with the particular knowledge skill and ability to perform successfully in this position. This specialized experience must demonstrate the following:
- Developing or implementing and communicating the strategy vision and direction of an organization such as a Federal State or local government program office department or field office; AND
- Overseeing managing or advising on the day-to-day operations of a disaster or loan-making organization/program; AND
- Analyzing and making recommendations or decisions on workload distribution and staffing requirements; AND
- Writing communications for internal and external customers to convey information such as policies guidelines operating procedures position statements funding requests/justifications etc.; AND
- Communicating orally or representing the organization in meeting with high level government officials or private sector executives.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPMs Qualifications web site: Program Management Series 0340
Experience refers to paid and unpaid experience including volunteer work. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 02/05/2026.
Education
Education may not be substituted for experience for this position.
Additional information
Reasonable Accommodation Requests: If you believe you have a disability (i.e. physical or mental) covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Career Transition Assistance Plan (CTAP) is a program that helps surplus or displaced federal employees improve their chances of finding a new job in their current agency (intra-agency i.e. SBA employees only).
Interagency Career Transition Assistance Plan (ICTAP) is a program that applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position score of 85 or better based on your responses to the competencies and associated questions listed within the assessment; 3) the position to which you are applying MUST BE in the Local Commuting Area of the position of record from which you are being displaced; and 4) submit the appropriate documentation to support your ICTAP eligibility. Further information can be found here.
You MUST submit a copy of your separation notice or other proof of eligibility.
Selective Service: If you are a male applicant born after December 31 1959 you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. For additional information visit .Political Appointees (Current or Former): The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been within the last 5 years a political Schedule A Schedule C or Non-Career SES employee in the Executive Branch you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
Consistent with work requirements and current SBA Policy and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home). More information may be found at .
Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
If selected for this position you will be eligible for benefits. The above link is provided for your reference to explore the major benefits offered to most Federal employees.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Experience:
Director
Key Skills
- Nurse Management
- Program Management
- Employee Evaluation
- Management Experience
- Teaching
- Curriculum Development
- Administrative Experience
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Addiction Counseling
