Team Lead Programmatic Support Engineer

The opportunity
As a Team Lead for the Programmatic Support Engineers you will lead and scale a technical operations function that supports platform integrations (DSP SSP etc.) across Unitys exchanges. You will manage and develop a team of Programmatic Support Engineers setting clear priorities ownership and operating standards while driving measurable improvements in platform performance spend stability and overall efficiency. You will partner closely with Product Engineering BI and Account Management to reduce operational friction and unlock growth doing so you will gain high visibility across Unitys programmatic ecosystem with direct impact on revenue margin and partner satisfaction.

What youll be doing

• Manage and mentor a team of 6 Technical OMS including goal setting performance feedback and career development.
• Own DSP integration health including onboarding upgrades QPS configuration throttling rules and endpoint performance.
• Act as the escalation point for complex issues such as spend drops delivery gaps discrepancies IVT blocks and bugs.
• Partner with Product Data Science and BI to run experiments that improve margin efficiency and DSP spend.
• Build and maintain dashboards documentation and operating processes to scale support and reduce manual work.

What were looking for

• Significant experience in programmatic advertising ad operations or technical account management ideally in mobile.
• Prior people management experience including leading technical or operations-focused teams.
• Strong understanding of DSP/SSP integrations QPS optimization throttling and exchange dynamics.
• Hands-on experience working with SQL logs or performance monitoring and telemetry tools.
• Proven ability to lead cross-functional technical projects and translate issues into business impact.

You might also have

• Experience with mobile SDK-based monetization or in-app exchanges.
• Familiarity with IVT filtering ad quality tooling or fraud investigations.
• Background in discrepancy resolution or technical support engineering.
• Experience building documentation tooling or automation to reduce operational overhead.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility specific offerings and coverage vary based on the country and employment status.

While specific benefits vary here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health life and disability insurance Commute subsidy Employee stock ownership Competitive retirement/pension plans Generous vacation and personal days Support for new parents through leave and family-care programs Office food snacks Mental Health and Wellbeing programs and support Employee Resource Groups Global Employee Assistance Program Training and development programs Volunteering and donation matching program

Life at Unity
Unity NYSE: U is the leading platform to create and grow games and interactive experiences. Creators ranging from game developers to artists architects automotive designers infrastructure experts filmmakers and more use Unity to bring their imaginations to life across multiple platforms from mobile PC and console to spatial computing.

As of the third quarter of 2024 more than 70% of the top 1000 mobile games were made with Unity and in 2024 Made with Unity applications had an average of 3.7 billion downloads per month. For more information please visit Unity.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive innovative environment and celebrate our employees across age race color ancestry national origin religion disability sex gender identity or expression sexual orientation or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers partners and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

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Required Experience:

IC