Director, Product and Enterprise Services Planning

As Director of Product Planning teams youll drive planning best practices and facilitate executive decision-making ceremonies enabling teams to consistently deliver world-class products aligned with strategy through effective processes and continuous improvement. Youll partner closely with Product technology analytics and finance leadership as a highly effective communicator passionate about guiding team direction and operational excellence.

What Youll Do on a Typical Day

• Own the planning process governance reporting and tooling to deliver operational excellence across product tech and stakeholder teams.

• Ensure product initiatives align with and deliver GBTs strategic objectives.

• Enable teams to define plan and deliver world-class features products and platforms by embedding planning best practices across all touchpoints.

• Facilitate cross-team dependency mapping to enable roadmap commitment decision-making.

• Manage risks/constraints and influence delivery timelines for planning milestones and gates.

• Provide product leadership with holistic portfolio visibility celebrating wins flagging risks and escalating blockers.

• Drive high-quality plan documentation standards and coach stakeholders on best practices.

• Build enablement programs and knowledge-sharing materials to reinforce planning processes.

• Analyze plans allocations changes and carry-over post-development period to iterate and improve.

• Facilitate long-term capacity resource and allocation planning based on priorities backlogs and team profiles.

• Partner with finance to assess roadmap business impact and investment needs.

• Lead communications and relationships across the Product organization.

• Embed product ops best practices with clear roadmap health and OKR/KPI visibility.

• Facilitate Product and OKR/KPI review ceremonies.

• Identify process governance tooling and feedback opportunities for continuous improvement.

• Proactively design scalable operational improvements across teams.

What Were Looking For

• Bachelors degree in Business Computer Science or related field (or equivalent experience).

• Proven leadership in product or business operations.

• Strong business and financial analysis background.

• Excellent interpersonal skills and self-starter mindset in dynamic environments.

• Advanced Excel skills required; or similar tools a plus.

• Experience designing/implementing effective planning processes and operations systems.

• Ability to build outcome-driven programs and understand product/tech lifecycles.

• Expertise applying Agile vs. traditional methodologies for optimal outcomes.

• Holistic thinker who streamlines workflows and resolves cross-functional bottlenecks.

• Impactful communicator who tailors messaging builds trust and drives adoption.

• Data-driven decision maker skilled in business cases capacity planning and stakeholder influence through data visualization.