Senior Software Engineer Python + API
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Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale.Interested to find out more about us Check out:
Cyaras Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Position:
- We are currently hiring for a Back-End Developer to design build and maintain a backend API that will that provides various functionality to end-users. The backend is built on Cockroach DB and Python Flask. The successful candidate will be responsible for designing and developing new API endpoints based on the input coming from different teams and addition you will also work on integration maintaining and training AI/ML models focused on audio quality and telephony environment.
Technical Requirements
- Strong command of Python (preferably 3.x) with experience in writing clean modular and maintainable code.
- Familiarity with Python libraries commonly used in Flask projects (e.g. requests and other relevant to your stack).
- Proficiency with SQL Alchemy
- Experience designing and managing database schemas and relationships (e.g. one-to-many many-to-many) and performing migrations using Alembic.
- Strong understanding of relational databases (e.g. MySQL) and ability to write efficient SQL queries.
- Experience with Redis for caching session management or real-time data processing.
- Experience with machine learning workflows including model training evaluation and deployment.
- Knowledge of database optimization indexing and transaction management.
- Understanding Flask concepts like routing and request handling.
- Solid grasp of HTTP protocols RESTful API development and web application architecture.
- Experience with API testing tools (e.g. Postman curl) and debugging.
- Familiarity with version control using Git (GitHub).
- Familiarity with deployment tools and platforms (e.g. Docker AWS).
- Knowledge of testing frameworks like pytest and unittest for unit and integration testing.
Experience required for this role:
- 5 years of experience in backend development
- 3 years of experience with Python
- Strong problem-solving skills and the ability to work collaboratively in a team environment
- Hands-on machine learning experience with a focus on NLP and deep learning.
- Ability to work with AI/ML models and run them in a Docker environment.
- Understanding audio quality parameters and audio measurements techniques.
- Strong knowledge of databases including performance tuning and optimization.
- Proficient with version control systems particularly Git (GitHub).
- Solid understanding of docker
- Experience working in Unix/Linux environments.
- Excellent communication skills both written and verbal in English
Nice to have:
- Familiarity with monitoring tools such as Grafana is a plus.
- Familiarity with Scrum practices
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
