Lead Food Operator Nf-02 Rft (Local Commuting Area Only)

Assists and monitors the operation and control of a food service activity or assigned food service area. Assists in determining equipment and activity maintenance requirements and accomplishing required maintenance and replacement of property or equipment. Assists in the procurement of required supplies such as food merchandise paper goods and cleaning supplies. Maintains and enforces security of funds merchandise supplies equipment and property in accordance with policies and procedures. Responsible for the issue receipt safekeeping deposit and accountability of funds. Completes daily and monthly financial reports and daily cost of goods and labor. Makes unscheduled cash counts. Prepares reports of significant occurrences during the shift. Assures patron satisfaction by resolving complaints and other customer issues. Inspects and secures facility at the beginning/end of the shift. May have keyholder responsibility. May plan and schedule daily service menus for activities and events. May assist in preparing work schedules assigning work and conducting training. May provide recommendations for employee performance appraisals promotions and disciplinary actions. Ensures compliance with fire safety sanitation and security regulations.

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers smiles and makes eye contact. Asks questions to determine verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor or proper point of contact for help when problems arise.

Adheres to safety regulations and standards. Uses required safety equipment and observes safe work procedures. Promptly reports any observed workplace hazards and any injury occupational illness and/or property damage resulting from workplace mishaps to the immediate supervisor.

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.

Performs other related duties as assigned.

Conditions of employment

• See Duties and Qualifications

EVALUATIONS:

Qualifications

least one year experience demonstrating knowledge of fast food restaurant and business operations.
with cash handling procedures and sales operation.
to communicate both orally and in writing and to provide work direction to other employees.
is a mixed position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.

Please includeMONTH/YEAR andHOURS per weekfor all previous work experience listed on the resume. If there is no indication of time in position we will credit the minimum.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.