Willamette Medical Valley
Clinic Surgery Scheduler
Full Time: Full-Time Monday - Friday 8AM-430PM
Position Summary:
Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
Essential Functions:
Processes all insurance referrals and/or authorizations.
Accurately schedules patients within established guidelines
Serves as a referral resource for patients clinical and front office personnel should a patient call or be present within the office.
Demonstrates knowledge & efficiency in EMR computer scheduling system
Coordinates effectively the scheduling of procedures that required more than one department or discipline
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Demonstrates a working knowledge of multi-phone system medical terminology prioritization guidelines correct spelling and use of approved abbreviations
Effectively communicates procedure times with physicians office staff patients imaging and surgery
Actively reviews patient flow compared to schedule; proactively seeks ways to reduce scheduling conflict or inefficiency; suggest process & procedural change.
Performs electronic chart pre-load process. Also scans documents to the patient electronic chart
Actively manages and releases surgeon block according to Surgery Scheduling policy
Responsible for greeting patients; check-in check-out scheduling and managing telephones and messages.
Collects and posts co-pays deductibles and past due patient balances at the time of service.
Performs other duties as assigned.
Minimum Qualifications:
Minimum Education High school diploma or equivalent required
Knowledge of CPT coding highly preferred
Requires critical thinking skills decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Certifications: BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) -
Preferred Minimum Work Experience 2 years Medical Office experience
Preferred Experience with Medical Referrals
Why Choose Us:
Health (Medical Dental Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program mental physical and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more
EEOC Statement:
Willamette Valley Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or law
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