CRM Manager
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Job Location:
Nyon - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
You will oversee an engineering team / MSD software engineers and experts. The mission of the team is to develop and based application Swissquotes CRM based on Microsoft Dynamics and its different modules for Marketing (Customer Insights) Customer Care (Customer Service) and Sales. At the heart of our client activities you will be in direct communication with our stakeholders partners and other SWE teams.
Responsibilities
- Direct management of a team of software engineers and experts
- Accountable for the successful deliveries of the team
- Organize and plan all team activities upon the principles of agile software methodology
- Evaluate the efficiency of your team upon its technical and/or business knowledge needed to fulfil its mission
- Monitor and address the required technical investment upon the department guidelines
- Foster the collaboration with the departments that are stakeholders to your team
- Grow the team members and ensure their personal development plan
- Perform regular and annual individual assessment
- Hire great talent and integrate them successfully in the team
Qualifications :
- Educational background: Bachelor or Master in Computer Science or equivalent
- Experience in managing projects
- Experience with Microsoft Dynamics
- Experience with agile methodologies
- Fluent in English
- Excellent communication and leadership skills
- Eager to lead by example
- Knowledge of software is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Junit
- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
About Company
As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.With an Online Trading Platform linked to more than 60 stock markets in over 40 countries, including off-e ... View more
