IT Application Support Lead
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
- Own METI IT application operations stability and service delivery
- Lead and manage the IT Application Operations / ETRM support team
- Ensure successful execution of End-of-Day (EOD) and batch processing
- Provide Level 1 and Level 2 (L1L2) application support
- Act as primary escalation point for IT-related application incidents
- Manage third-party vendors and offshore support partners
- Monitor and improve platform availability performance and operational KPIs
- Coordinate incident problem and change management activities
- Ensure appropriate runbooks documentation and operational controls are in place
- Partner with the Head of Business Operations to support business-led change
Qualifications :
- Strong experience supporting enterprise trading or financial systems
- Hands-on knowledge of Endur or similar ETRM platforms
- Proven experience working in cloud architecture (Azure)
- Proven experience leading application or production support teams
- Strong understanding of IT service management (incident problem change)
- Experience managing vendors and offshore delivery models
- Ability to operate under pressure in time-critical trading environments
- Strong communication skills across technical and business stakeholders
- Structured control-focused mindset with attention to operational risk
Additional Information :
- Competitive remuneration
- Working in a dynamic international team
- High degree of responsibility and independence
- Friendly and modern working environment
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Law Enforcement
- ABB
- Marine Biology
- Filing
- Automobile
- AV
About Company
MET Group is an integrated European energy company, headquartered in Switzerland, with activities in natural gas and power, focused on multi-commodity wholesale, trading and sales, as well as energy infrastructure and industrial assets.MET Group is represented in 15 countries: Austria ... View more
