Ocean Beach Health
Build a career where your work truly matters.
Ocean Beach Health is seeking a full-time Desktop Analyst to provide hands-on technical support across our hospital and medical clinics. This is an excellent opportunity for someone who enjoys problem-solving supporting people and being part of a close-knit mission-driven healthcare organization.
Unlike large corporate systems we take the time to invest in our people. Youll work alongside a collaborative IT team in an environment where your contributions are visible valued and impactful.
Family-feel culture with collaborative mentorship
Meaningful work that directly supports patient care
Opportunity to grow your skills in a healthcare environment
Live and work on the beautiful Long Beach Peninsula on the Washington Coast
Medical dental and vision insurance
5 weeks of PTO in your first year
9 paid holidays
8 paid volunteer hours annually
Short-term disability coverage
Retirement plan with 5% employer match after one year
Employee Assistance Program (EAP)
And more
Provide front-line technical support for desktops laptops printers phones and peripheral devices
Respond to and resolve help desk tickets efficiently and professionally
Install configure maintain and troubleshoot hardware and software
Support user access password resets software installs and routine IT needs
Perform system updates patches and equipment upgrades
Maintain IT asset inventory and assist with lifecycle management
Collaborate with network and systems teams on escalated issues and IT projects
Ensure compliance with HIPAA data security standards and IT policies
Associate degree in IT Computer Science or a related field (or equivalent experience)
13 years of desktop or technical support experience
Proficiency with Windows OS Microsoft 365 and common software platforms
Strong troubleshooting customer service and communication skills
Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred Qualifications
Experience in a hospital or clinical setting
Familiarity with Epic EHR and HIPAA requirements
IT certifications (CompTIA A Network or similar)
Interested
For more information please contact HR at .
All final candidates must successfully complete a background check and pre-employment drug screening including THC testing.
Ocean Beach Health is an Equal Employment Opportunity employer.
Required Experience:
IC
A BROAD RANGE OF SERVICES CLOSE TO HOME Ocean Beach Hospital & Medical Clinics provides access to both routine and critical health care services for the people who live, work and play in our community. Our purpose is to ease the pain and improve the health of the