Patient Access Specialist (On-Site) (H)

Coral Gables, FL - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Current Employees:

If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Specialist.

Core Job Summary:

This is a budgeted replacement Patient Access Specialist position that is critical to continue operations and maintain service levels at our Coral Gables Dermatology location. This practice is open M-F 7:00AM-7PM and occasional Saturdays. It also supports all the on-site and remote upfront revenue cycle and clinical support functions including Check-in/out Pre-service and Coordination of Care and is essential to process patients promptly and avoid operational clinic flow bottlenecks. Failure to fill this position will have a negative impact on patient and provider satisfaction clinic patient flow physicians schedules up-front collections and overtime costs including RNs and clinical staff. Mrs. Jennifer Pineda has resigned due to personal reasons.

Core Responsibilities:

Obtains confirms and enters demographic financial and clinical information necessary for financial clearance of scheduled patient accounts.
Contactspatients families or physicians offices to obtain missing insurance information.
Verifies insurance and confirms insurance eligibility of patient coverage benefits notifying patient and referring physician in the event of failed eligibility.
Collaborates with scheduling departments toidentifyadd-on patients.
Obtains necessary authorizations pre-certifications and referrals.
Notifies patientsofliabilities prior to date of service and collects funds.
Maintainsappropriate records files andaccuratedocumentation in the system of record.
Serves as a lead resource for lower-level Patient Services staff.
Recommendsnew approachesto management for enhancing performance and productivity.
Deploys critical thinking while responding to a variety of technical issues from patients physicians and employees via phone email web messages fax or email.
Works independently and deals effectively with stress due to heavy workload and the handling of complex patient inquiries.
Serves as a role model facilitator and coach in developing a culture of compassion and caring through building healthy relationships among staff patients and families.
Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties orresponsibilitiesas necessary.

CORE QUALIFICATIONS

High school diploma or equivalent required

Minimum3yearsofrelevant experience

KnowledgeSkillsand Attitudes:

Skill in data entryandcompleting assignments accurately and with attention to detail.
Ability to communicate effectively in both oral and writtenform.
Ability to process and handle confidential information with discretion.
Ability to analyzeorganizeand prioritize work under pressure while meeting deadlines.
Outstanding interpersonal skills with a commitment to service excellence
Able to handle multiple tasks software systems and technologiessimultaneously.
Ability toestablishand maintain effective working relationships with patients andstaff.
Knowledge ofgenerally acceptedaccounting procedures and principles

Any relevant education certifications and/or work experience may be considered.

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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.

UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

Required Experience:

Current Employees:If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position please review this tip sheet.The University of Miami/UHealth Dep...