IT Intern (Mandatory Internship Unpaid)

We are seeking an enthusiastic IT Intern to support our internal IT operations. This role is ideal for someone beginning their IT career and eager to gain hands-on experience in IT administration enduser support and device configuration. The intern will work closely with our IT Manager and the IT team to ensure smooth daily operations. The position is for a mandatory unpaid internship. The schedule and total number of hours will be agreed upon with the intern prior to hiring.

Qualifications :

Key Responsibilities

IT Support & Device Management

• Assist with laptop setup configuration and reimaging (Windows/macOS depending on need).
• Support installation and updates of required software and security tools.
• Perform basic troubleshooting of hardware software and network issues.
• Help manage IT equipment inventory (laptops accessories peripherals).

Administrative & Operational Tasks

• Provide support to the IT Manager with routine IT admin tasks.
• Help maintain internal documentation including setup guides asset logs and configuration checklists.
• Assist with user onboarding and offboarding tasks (account creation access revocation device preparation).
• Support ticket tracking and updates when needed.

OfficeBased Tasks (Occasional)

• Manage physical hardware tasks such as laptop swaps cable organization and workstation setup.
• Support network or infrastructure checks as guided by the IT Manager.

Requirements

Technical Skills (Preferred but not mandatory)

• Basic understanding of computer hardware and operating systems.
• Familiarity with laptop configuration and standard applications.
• Interest in IT support systems and troubleshooting.
• Familiarity with Microsoft Entra ID and Office 365.
• Advanced English.

Soft Skills

• Strong willingness to learn and ask questions.
• Good organization and attention to detail.
• Clear communication and collaborative mindset.

What You Will Learn

• Hands-on experience in IT support and device management.
• Exposure to internal IT procedures and tools.
• Real-world experience supporting hybrid teams and troubleshooting systems.
• Opportunity to understand IT operations in a professional environment.

Additional Information :

What we can offer you 

• A career with thought leaders who literally wrote the book on Marketplace Best Practices. 
• A career in the fast-paced world of retail eCommerce digital marketplaces and platform businesses.  
• A career with first movers who are deploying new business models and strategies worldwide. 
• A career in a flat management structure without a rigid hierarchy and bureaucracy. 
• A career in a culture that rewards creativity and innovation risk-taking and teamwork. 

Additional information 

Our Core Values: Client Focus Owning the Outcome Adaptable Caring  

Keywords: IT Intern Internship Digital Marketing Demand Generation Paid Media Email Automation HubSpot Campaign Execution Lead Generation Analytics & Reporting SEO B2B Marketing.

eCommerce & Marketplace Platforms:
Adobe Commerce (Magento) Salesforce Commerce Cloud (SFCC) SAP Hybris Mirakl ChannelAdvisor IBM WebSphere Commerce BigCommerce Shopify Plus commercetools Oracle Commerce Elastic Path Spryker

Technology & Tools:
CRM (Salesforce) SaaS Sales PIM (Product Information Management) CPQ (Configure Price Quote) CMS (Content Management Systems) OMS (Order Management Systems) ERP (Enterprise Resource Planning) BI Tools (Business Intelligence)
 

McFadyens goal is to ensure that our clients are able to maximize the return on their technology investment by providing better service to their clients partners and internal teams. At McFadyen we truly believe our employees are our most valuable asset. Across our locations in the US Brazil and India we offer a world class work culture that enables top notch delivery for some of the worlds most influential companies.  

McFadyen Digital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity / expression national origin disability protected veteran status or any other characteristic protected under federal state or local law where applicable. 

Remote Work :

No

Employment Type :

Intern