IT Onboarding Engineer, Identity and Access Readiness
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Support and improve onboarding/hiring technical processes and services ensuring timely provisioning access
readiness and a smooth new-joiner experience aligned to security and compliance standards.
Key Responsibilities
Operate and support onboarding/hiring technical workflows ensuring timely account and access
provisioning.
Troubleshoot provisioning and access issues across identity collaboration and endpoint services.
Coordinate with HR IAM Service Desk and regional IT teams to meet onboarding SLAs and readiness
dates.
Maintain and improve onboarding runbooks request forms knowledge articles and automation.
Ensure access is provisioned using least-privilege principles and compliant approval processes.
Monitor onboarding queues and metrics; identify bottlenecks and implement continuous improvements.
Support audits by ensuring traceability of requests approvals and access changes.
Participate in change initiatives that improve onboarding tooling and user experience.
Requirements
Required Qualifications / Skills
Understanding of identity/access concepts and enterprise provisioning workflows.
Strong troubleshooting and coordination skills across multiple teams and systems.
ITSM process knowledge (Request Fulfillment Access Management Incident Change).
Clear communication and customer-focus; ability to manage time-sensitive onboarding deadlines.
Ability to document processes and identify automation opportunities.
Preferred Qualifications
Experience with IAM tools and directory services (conceptual understanding is acceptable if tool names
vary).
PowerShell or similar scripting for automation and reporting.
Experience operating in multi-country environments with varied holidays and time zones.
Experience
5 years in IT operations IAM support or service delivery roles with provisioning responsibilities.
Working Model & Coverage (template)
Region: Brazil
On-call/after-hours: As required for major incidents and planned changes
Collaboration: Works closely with Service Management Security Network Identity and Vendor partners
Required Experience:
IC
Key Skills
- Dhcp
- Active Directory
- VMware
- Computer Networking
- PowerShell
- Microsoft Windows Server
- Windows
- Microsoft Exchange
- SAN
- Azure
- Operating Systems
- Dns
About Company
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