Product Manager

The Product Manager is a senior owner of Live Operations systems and growth frameworks for assigned games within the Gameloft World Monetization Department. 

This role is accountable for designing scaling and evolving reusable product monetization and LiveOps systems that drive long-term engagement and user growth. 

While supporting content drops the Product Manager prioritizes the engineering of scalable systems and end-game loops that can be expanded across titles. 

The Product Manager owns the end-to-end LiveOps lifecycle including performance management system optimization and integration with user acquisition (UA) strategies ensuring commercial success through sustainable repeatable product structures. 

Your main challenges will include:

1. Live Operations Ownership: 

• Fully own Live Operations for assigned games with accountability for performance scalability and long-term sustainability. 

• Define and maintain the LiveOps vision roadmap and operating model ensuring alignment with business goals and portfolio strategy. 

• Act as the single point of ownership for LiveOps outcomes from strategic planning to execution and optimization. 

1. System Design & Reusable Frameworks  

• Design and evolve scalable LiveOps monetization and engagement systems (events offers progression pricing retention loops). 

• Shift focus from one-off content creation to repeatable frameworks that can be reused automated and expanded over time. 

• Shift focus from one-off content creation to repeatable frameworks that can be reused automated and expanded over time 

• Continuously optimize the in-game economy using data experimentation and player behavior insights. 

• Identify opportunities to standardize successful systems across games and contribute to portfolio-level best practices. 

• Build meta-game activities and extra progression loops to improve retention and drive repeated player sessions beyond initial entry. 

• Balance game economy features so that earned rewards maintain a healthy sink/source equilibrium 

• Build and improve a system for deploying new characters and minigames via server-sent payloads/ DLC (events gifts missions) to allow for quick changes without code updates. 

1. Strategic Growth & Stakeholder Management  

• Drive High-Scale Performance Targets: Take full ownership of the strategic roadmap required to reach ambitious growth targets and long-term engagement. 

• Conversion & Entry Optimization: Design and refine systemic frameworks to improve the conversion rate between external product entry points and digital engagement. 

• Performance Analysis: Use data-driven insights to evaluate the frequency and quality of user digital entry implementing feature-level changes to optimize these core acquisition metrics. 

• Proactive Growth Ideation: Transition from reactive support to proactive product leadership by ideating features that drive core funnel growth rather than just satisfying client requests. 

• Systemic Conversion Strategy: Move from passive to active conversion by using product features to drive user digital entry and engagement 

• Dual-Track Roadmap Management: Maintain a dual-track roadmap that balances features agreed upon with partners against growth features proposed by the PM. 

• Act as the primary strategic liaison for internal franchise leads and external partners. 

• Translate brand objectives into structured scalable and data-driven system specifications. 

1. Growth Funnels & Performance Optimization 

• Monitor and optimize core funnel metrics to identify and resolve friction points in the player journey. 

• Design product systems that support user acquisition (UA) performance early funnel optimization and lifecycle value growth. 

• Align LiveOps systems with acquisition and re-engagement strategies to maximize ROI. 

1. Data-Driven LiveOps & Stability: 

• Coordinate closely with LiveOps Specialists to manage the deployment and rollout of data-driven features and updates 

• Implement specific LiveOps procedures to ensure user data remains consistent and stable across all version updates and rollouts 

• Design run and evaluate A/B tests to validate system changes and performance improvements. 

• Define and monitor KPIs including ARPDAU Engagement metrics Conversion metrics LTV and Retention. 

• Use data to analyze the frequency and timing between user acquisition and digital entry. 

1. Cross-Functional Leadership & Influence  

• Work closely with Producers Designers Marketing Data and Marketing teams to ensure system coherence and execution quality. 

• Communicate system design rationale performance and risks clearly to leadership and stakeholders.  

• Influence long-term product and portfolio strategy through clear data-backed recommendations. 

• Facilitate teamwork ceremonies including sprint planning roadmap reviews adjustments and postmortems to refine frameworks. 

• Drive a culture of knowledge sharing and scalability within the product team to leverage best practices across the studio.

Qualifications :

Experience & Education: 

• At least 5 years of experience in a product-oriented role within Free-to-Play (F2P) games. 

• Bachelors degree in marketing Economics Finance or Business 

• Proven experience owning LiveOps for at least one live service game. 

• Strong track record of driving performance through system-level improvements not only content output. 

• Solid understanding of F2P monetization in-game economies and player lifecycle management. 

• Experience working with UA teams growth metrics or B2B/B2B2C stakeholders is a strong plus. 

• Demonstrated ability to improve game performance and revenue through data-driven decision-making. 

• Fluency in English both written and spoken. 

Core Competencies: 

• System thinker & designer: Able to conceptualize build and scale reusable product frameworks. 

• Strong ownership mindset: Takes full accountability for LiveOps and business outcomes. 

• Analytical & experimental: Comfortable using data testing and iteration to drive decisions. 

• Strategic prioritization: Focuses on highest-leverage initiatives over short-term output. 

• Cross-functional influence: Aligns diverse teams around shared systems and objectives 

• Decision-making agility: Comfortable operating in ambiguity prioritizing impact and adapting to shifting business needs. 

• Collaboration & influence: Strong communicator capable of driving alignment across creative technical and business teams. 

• Leadership & mentorship: Experience developing product talent and fostering a performance-driven culture. 

Technical & Analytical Skills: 

• Advanced proficiency in data analysis and modeling (Excel Power BI or equivalent). 

• Hands-on experience with tracking systems SQL Snowflake or Looker (Explores). 

• Strong understanding of A/B testing methodologies and LiveOps analytics game telemetry tools. 

• Strong understanding of A/B testing methodologies and game telemetry tools. 

• Understanding CROM SEM and other marketing analytics platforms. 

• Knowledge of SQL Python or R is a plus.

Additional Information :

Recruitment Process:

• (1) Screening call
  Only candidates whose qualifications align with the role will be contacted. We sincerely appreciate your understanding.
• (2) Test
• (3) Interview(s)
• (4) Offer

Work Location and Hours:

• Work location: 26 Ung Van Khiem Binh Thanh District Ho Chi Minh City.
• Work hours: 08:30 AM - 06:00 PM Monday - Friday.

Why Join Gameloft

• You want to work in an exceptional industry and create games downloaded more than 1 billion times per year.
• You want to be part of a talented and supportive team of pioneers who have a passion for creating video games.
• You want to contribute to a vibrant and dynamic atmosphere.
• You want to join a global company and meet great people around the world.
• You will work on an employment contract with competitive remuneration and benefits package.
• You are looking for a fun place to work in the heart of the city.

What We Offer:

• A hybrid working model.
• A dynamic workplace environment with over 18 nationalities where hundreds of world-renowned game titles were born.
• A range of well-being events and policies to support employees physically mentally and emotionally.
• An open-space office a cafeteria a terrace and a Gaming Area.
• Various training packages including internal training sponsorship training and e-learning (iLearn Udemy...).
• Opportunities to collaborate and train with Gameloft worldwide experts and develop yourselves.
• An attractive monthly salary alongside Tet and other performance bonuses.
• Minimum 12 days of paid annual leave plus 5 days of paid sick leave Christmas leave Birthday leave...
• 100% coverage of mandatory insurance and extra healthcare insurance.
• A monthly allowance to support lunch meals and working-from-home electricity and Internet bills.
• Other benefits from one of the best employers in Vietnam.

Whats more

• Want to know more Visit our websites:
  • Saigon Studio website
  • LinkedIn page
  • Facebook page

Remote Work :

No

Employment Type :

Full-time