Customer Resolution Specialist

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profile Job Location:

Wichita, KS - USA

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Department:

Administration

Job Summary

Type of Contract: Temporary with potential of direct hire.

  • Ensures that the company provides the highest quality services during selected customer visits exhibit trade shows air shows conferences special events and product demonstrations evaluations and deliveries
  • Provides support to senior management
  • Manages budgets and the distribution of promotional items
  • Interfaces with customers leads agenda coordination for exhibit participation air shows product demonstrations product evaluation and special event planning
  • Completes logistical requirements and supports overall marketing and program goals and objectives
  • Ensures adherence to the agreed-to plan customer commitments budgets schedule requirements social event requirements company and customer ethics regulations and guidelines
  • Acts as liaison between customers and company executive management
  • This person will determine production status check system for replacement parts work with our MEs with Spare configurations make make/buy decisions and administrate the quote and follow through on quoting to the customer
  • This role will have responsibility for supporting AOG and spares requirements and will liaison with Boeing on the requests
  • This is a critical role to support the flying fleet.

Qualifications :

  • This position is an aftermarket CSR and involves working in our clients quoting software
  • Must be detail oriented and have 5 years of customer service experience
  • Aerospace experience or Degree with Customer Service Experience
  • Shift timings - 7:30 AM or 8 AM to 3:30 PM or 4 PM
  • This is potential contract to hire 

Remote Work :

No


Employment Type :

Full-time

Type of Contract: Temporary with potential of direct hire.Ensures that the company provides the highest quality services during selected customer visits exhibit trade shows air shows conferences special events and product demonstrations evaluations and deliveriesProvides support to senior management...
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Key Skills

  • Design Engineering
  • Baan
  • Customer Service
  • Fund Management
  • ABAP
  • Elevator

About Company

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Why join SEGULA Technologies? Take part in the world of the future in an international corporation with strong growth. At SEGULA Technologies, you will work on exciting projects and shape the future in a company for whom innovation and engineering are inseparable. Subjects like 3D pr ... View more

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