Secretary (OA)

***THIS IS NOT A VIRTUAL POSITION YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION***

Duties include but are not limited to the following:

• Screens and refers calls and visitors to staff members and supervisors as appropriate.
• Makes arrangement for meetings and conferences.
• Serves as timekeeper for all ADPCS/Nurse Executive reports and provides backup timekeeping assistance for a variety of other services.
• Communicates positively and effectively with patients family members and staff.
• Handles routine matters including non-technical correspondence professionally.
• Coordinates service level policies with supervisors and employees.
• Handles requests for information and solves a variety of problems.
• Protects patient information in accordance with agency policy.
• Strives to meet the needs of all customers in a professional and courteous manner.
• Reads all incoming correspondence and takes appropriate action.
• Composes and edit letters reviews correspondence for format and proper attachment(s).
• Schedules appointments for the ADPCS/Nurse Executives.
• Coordinates all controlled correspondence for the ADPCS/Nurse Executives office and aligned services.
• Performs other duties as assigned.

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See Required Documents below for details.

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position you must meet the following criteria:

TYPING PROFICIENCY: This position requires the skills of a qualified addition to meeting the experience and/or education requirements you must be able to type at least 40 words per minute.
PLUS
SPECIALIZED EXPERIENCE: Applicants must possess one (1) full year of specialized experience at the next lower grade level GS-6 in Federal service. Specialized experience is defined as experience working in an office environment coordinating the administrative and clerical work maintaining and monitoring established schedules arranging conferences and making travel arrangements screening calls and visitors collecting data and preparing reports reviewing and drafting correspondence utilizing knowledge of correct grammar spelling and style utilizing office automation software such as Microsoft Office (Word Excel and PowerPoint) and serving as timekeeper. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Demands: The work is sedentary. Typically the employee may sit comfortably to do the work however there may be some walking standing bending and carrying of light items like papers or books. No special physical demands are required to perform the work.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at