Secretary (OA)

Duties include but are not limited to:
Receives telephone calls greets visitors for the Associate Director; ascertains the nature of the calls or visits; and screens those that can be handled without supervisors help. Based on detailed knowledge of the VA North Texas Health Care System its programs and operations receives screens refers calls to the Executive office telephone calls to appropriate staff o:r office. Personally handles many matters and answers substantive non-technical requests for information which can be provided based on information from records and files or personal knowledge of the Health Care System.

Prepares a wide variety of recurring and nonrecurring personal and executive correspondence reports minutes for a variety of committees and other documents from information obtained from the staff files and other sources. Routinely composes non-technical correspondence such as office procedures requests for information concerning the organizations programs letters of acknowledgment commendation or notification. Develops standard or form letters for responding to inquiries and requests for information.

Reviews and processes incoming and outgoing correspondence reports circulars and other materials received in the Executive office and/or submitted for the Associate Directors signature. Screens incoming mail including email to identify what needs to be brought to the attention of the supervisor referred to appropriate staff rerouted to another executive leadership staff a Service Chief or handled personally.

Maintains supervisors calendar coordinates meeting arrangements and schedules meetings and/or conferences including those involving dignitaries and/or distinguished Department of Defense (DOD) visitors members of Congress and Congressional representatives foreign dignitaries high ranking personnel from other government agencies representatives of news and information media; local civic state and federal officials; other hospital officials; Veterans Affairs Committee officials; service organizations congressional staff officials etc. and the general public.

Performs other clerical and administrative work in support of the Associate Directors office. Develops establishes updates and maintains records/files of various types for the Associate Directors office. Serves as liaison between the Associate Director subordinate Services and the other Health Care System Services in terms of-receiving relaying and passing information on non-technical issues and/or policy.

Uses multiple office automation software with varied functions to produce a wide r:mge of documents that often require complex formats such as graphics or tables within text editing and reformatting electronic drafts and updating or revising existing databases or spreadsheets.


Work Schedule: Monday - Friday 7:30am to 4:00pm or 8:00am to 4:30om
Telework: This position may be authorized for adhoc telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD045490
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized

Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Qualifications

To qualify for this position applicants must meet all requirements by the closing date of this announcement 02/06/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year it may not clearly demonstrate you possess one-year time-in-grade as required by the this instance you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.


You may qualify based on your experience and/or education as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to: INTERPERSONAL SKILLS - Assist in all types of correspondence to different customers in a professional manner ; SELF-MANAGEMENT - Such as: personally review and responding to requests for information and preparing reports within established time frames ; TECHINICAL COMPETENCE - Such as: uses various functions of several types of office automation systems reviewing correspondence utilizing computer systems thoroughly screening materials and reviewing data for accuracy.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Required Experience:

Junior IC