Sr. Data Platform Engineer
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Cyara is the global leader in AI-powered customer experience assurance committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice digital messaging and conversational AI channels Cyara empowers hundreds of the worlds leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt learn and make autonomous decisions in real time Cyara provides the assurance layer that turns pilots into production-ready deploymentstesting AI agents with AI agents to catch what scripts cant. From full journey visibility to AI governance trust validation and compliance Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure friction-free and high-quality CX at scale.Interested to find out more about us Check out:
Cyaras Values:
At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.
Cyaras Diversity Equity Inclusive and Belonging:
At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.
Job Function Description:
The Data Platform Engineer is responsible for ensuring the reliability
availability and cost efficiency of the Airbyte-based data ingestion platform
running on Kubernetes. This role focuses on operating and monitoring
production data sync infrastructure ensuring data is reliably synced from
source databases into downstream data pipelines and maintaining strong
observability and cost controls across AWS resources.
You will be responsible for:
- Own and operate Airbyte infrastructure running on Kubernetes
- Ensure reliable data syncs from source databases into downstream data pipelines
- Monitor and troubleshoot Airbyte sync failures and performance issues
- Design build and maintain Python-based monitoring and alerting systems
- Ensure high availability and reliability of data ingestion workflows
- Manage and optimize infrastructure costs related to data sync workloads
- Configure and maintain alerting systems for infrastructure and pipeline health
- Manage and ensure availability of AWS resources used for data sync and storage
- Collaborate with downstream data consumers to resolve ingestion-related issues
- Perform root cause analysis and incident resolution for ingestion failures
Lets talk about your skills/expertise:
- Years of experience: 5-8 years
- Strong experience with Python (monitoring automation alerting)
- Hands-on experience operating Airbytein production
- Experience running workloads on Kubernetes
- Solid understanding of AWS especially S3 IAM and monitoring services
- Experience with data ingestion pipelines and ETL/ELT concepts
- Familiarity with logging metrics and alerting systems
- Ability to manage cost visibility and optimization for cloud infrastructure
- Experience with Git and operational best practices
- Familiarity with containerization (Docker) is preferred
- Experience with infrastructure cost monitoring tools is an added advantage
- Knowledge of data platform reliability or SRE practices is preferred
Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Apache Hive
- S3
- Hadoop
- Redshift
- Spark
- AWS
- Apache Pig
- NoSQL
- Big Data
- Data Warehouse
- Kafka
- Scala
About Company
Elevate your customer experience strategy with our AI-led CX transformation platform. Explore the future of customer experience innovation.
