Customer Service Representative
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Job Location:
Montpelier, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
We are seeking a motivated and customer-focused Customer Service Representative to support clients within the travel industry. This role is ideal for individuals who enjoy helping others have strong communication skills and are interested in learning the travel business while delivering exceptional service.
As a Customer Service Representative you will assist clients with travel-related inquiries provide guidance throughout the booking process and ensure a positive experience from start to finish.
Key Responsibilities:
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Respond to customer inquiries via phone and email
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Assist clients with travel planning reservations and general questions
- Provide accurate information regarding destinations policies and procedures
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Maintain clear and professional communication with clients
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Follow company guidelines and service standards
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Document interactions and updates as needed
Qualifications:
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Strong communication and interpersonal skills
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Customer service experience preferred (not required)
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Ability to work independently and manage time effectively
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Comfortable using computers email and online systems
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Detail-oriented with a positive solution-focused attitude
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Interest in the travel industry is a plus
What We Offer:
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Training and ongoing support
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Flexible work options (part or full time)
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Growth opportunities within the travel industry
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Supportive and collaborative team environment
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
