German Speaking Marketing Customer Support Specialist — Lisbon On-Site

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Location: Lisbon Portugal (On-site)
Languages: German (C1/C2) English
Contract: Full-time

RELOCATION ASSISTANCE for EU CITIZENS ACROSS EUROPE

How to Apply

Send your CV to or Use Application Form

We are hiring German-Speaking Marketing Customer Support Specialists to support advertisers and digital marketing clients in a structured service-driven environment. This role combines paid advertising knowledge with strong customer support and problem-solving skills.

Responsibilities

Support clients with paid advertising campaigns and related inquiries
Asist with campaign setup performance questions and basic troubleshooting
Provide guidance on social media platforms and digital advertising tools
Deliver high-quality customer support via phone email or chat
Follow defined processes while meeting quality and productivity KPIs
Collaborate with internal teams to resolve campaign or technical issues

Requirements

Experience in paid campaign management (mandatory)
Degree in Marketing or a related field
Hands-on experience in Digital Marketing
Experience in a Contact Centre or service program for an Advertising Tech company
Strong understanding of social media platforms and digital advertising fundamentals
Customer-focused mindset with strong communication skills
Ability to work independently and as part of a team

Compensation

Base salary: 1100 gross 14 months
Complexity bonus: 60 11 months

Working Hours & Shifts

Initial phase (12-hour coverage):

MondaySunday 07:0019:00
Two shifts:
- 07:0016:00
- 10:0019:00

Later phase (to be confirmed by the client):

24/7 operation MondaySunday
Rotative shifts
2 rotative days off

Location: Lisbon Portugal (On-site)Languages: German (C1/C2) EnglishContract: Full-time RELOCATION ASSISTANCE for EU CITIZENS ACROSS EUROPE How to Apply Send your CV to or Use Application Form We are hiring German-Speaking Marketing Customer Support Specialists to support advertisers and digital m...