Information Systems Specialist, Associate

Minimum Hiring Qualifications:

Bachelors Degree and one year of related experience; or a combination of education and experience.

Information Systems Specialist Associate

Office of the Registrar

The Information Systems Specialist Associate supports the Office of the RegistrarDocument Management Centerby administeringmaintainingandproviding technical support for document managementsystemand associated data position applies technicalexpertisein database systems reporting platforms and document imaging technologies to support automated imports data integrity quality assurance and complex reporting for centralized and decentralized administrative systems.

WHAT MAKES THE OFFICE OF THE REGISTRAR A GREAT PLACE

• Generous benefits including health dental vision tuition assistance retirement etc.
• A knowledge-sharing organization that works collaboratively with a variety of partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

Ensure documents from multiple databases are successfully migrated into the system ofrecordby developing andmaintaininginternal controls and reports that support data integrity. Monitor automated import processes to ensure proper functionality.

Plan develop implementmaintain and enhance document import processes using available resources. Coordinate and track the resolution of system issues by collaborating with database administrators (DBAs) functional leads and system administrators.

Serve as the primary point of contact for internal customersregardingdocument management system issues. Provide guidance reports and support to coworkers toidentifyand correct errors.

Developmaintain and distribute reportsforuniversity customers using various reporting tools. Update reports based on customer needs andevaluateend-user requests for new or modified reports.

Convert project specifications into logical database processes and computer code. Perform routine to complex data analysis and reporting using tools such as ARGOS Structured Query Language (SQL) and Procedural Language SQL (PL/SQL).

Assistmanagers in effectivelyutilizingreport data. Review edit test document and perform quality assurance on reports and data extracts.

Coordinate quality assurance measures byestablishingsystematic methods forreviewing document image quality and index accuracy. Generate and distribute quality assurance reports.

Perform document import tasks train Enrollment Services Assistant (ESA) staff as issues ariselogand report errors and provide customer service to students faculty and staff. Maintain individual production standards while ensuring daily document accuracy.

Support daily studentrecordprocessing operations from intake through completion including receiving documents coding data entry scanning indexing tracking and understanding Enrollment Services workflows and procedures.

Serve as a liaison for internal and external customersregardingmail processing student records and imaging and administrators with imaging and mail-related concerns.

Maintain working knowledge of BannerXtender Slateand related student information systems.

To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application Resume Cover Letter (Recommended)
Final candidates must provide three professional references.
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