Staff Associate, Psychopharmacology

Our client is seeking a highly skilled and dependable individual to join their San Mateo CA team as a Staff Associate Psychopharmacology for their clinical program.

Our client is dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. They have become the leading independent nonprofit in childrens mental health by providing gold-standard evidence-based care delivering educational resources to millions of families each year training educators in underserved communities and developing tomorrows breakthrough treatments.

Our clients competitive compensation and benefits include medical insurance 401(k) paid parental leave dependent care flexible work schedules discounted tickets and entertainment perks programs.

As part of the Clinical Administration team you will play a critical role in supporting clinicians patients and families throughout the treatment process by providing administrative functions. Your contributions will help create a seamless experience for patients and their families while supporting clinicians in delivering high-quality psychopharmacological care.

This is a non-exempt full-time fully on-site position located in the San Francisco Bay Area (San Mateo). The in-office requirement and schedule are subject to change based on the needs of the program and the organization.

Responsibilities

• Provide a high-quality patient experience for families receiving care.

• Manage clinicians calendars ensuring efficiency of clinical time and schedule appointments in the electronic medical records (EMR) system.

• Facilitate the flow of phone and email communication between clinicians and patients.

• Collect initial patient information perform intakes and coordinate services.

• Check in patient appointments and process daily billing through the EMR system.

• Maintain accurate and updated patient records.

• Follow HIPAA guidelines and strictly protect personal health information.

• Manage prescription requests through the prescription inbox working closely with pharmacies and insurance companies to ensure accuracy.

• Handle prior authorizations and appeals for medication requests.

• Provide psychopharmacology support coverage for additional team members as needed.

Qualifications

• 2 years of administrative or office experience required.

• High school diploma or GED required.

Special Considerations:

The anticipated salary range for this position is $57000 - $62000 USD annually.

The salary range for the position is posted. Factors such as candidates work experience education/training job-related skills internal peer equity as well as market and business considerations affect the salary offered within this addition this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role) if an authorization is granted to work outside of the location listed in this posting.

Our client is an equal opportunity employer and does not discriminate in employment based on race religion (including religious dress and grooming practices) color sex/gender (including pregnancy childbirth breastfeeding or related medical conditions) sex stereotype gender identity/gender expression/transgender (including whether or not you are transitioning or have transitioned) and sexual orientation; national origin (including language use restrictions and possession of a drivers license issued to persons unable to prove their presence in the United States is authorized under federal law Vehicle Code section 12801.9); ancestry physical or mental disability medical condition genetic information/characteristics marital status/registered domestic partner status age (40 and over) sexual orientation military or veteran status or any other basis protected by federal state or local law or ordinance or regulation.